Hardware Grants Instructor Checklist

Hardware Grants Correspondence
Check e-mails. Reply to e-mails. Every time a Hardware Grants ticket is updated in RT (except for when it is merged) you will receive an e-mail.
Review phone messages. Return calls, send messages to interns as needed.
Check RT for tickets in "General Queue" which should be moved to "Hardware Grants"
Check RT for tickets in that someone else moved from the "General Queue" to the "Incoming Queue" (your e-mail will not alert you to these.

Hardware Grants Wait Lists
Use wait list to allocate laptops. Update wait list. Update tickets in RT to reflect that laptops are ready.
Repeat for printers.
Repeat for LCDs (if there is a wait list)
Repeat for CRTs (if there is a wait list)
Every so often check the A/V wait list and the unicorn wait list. A/V should let you know if they have something for one of their grants.

Documentation
Maintain main Hardware Grants Wiki Page and all pages listed under "Pages related to hardware grants" found on main Hardware Grants wiki page.
Maintain Hardware Grants Web Page and Hardware Grants Application in Wordpress
Print Resource Packets for Hardware Grants, and Classes at Free Geek for Hardware Grants Recipients.

Interns
Interview Interns w/ Hardware Grants Intern Questions. You do not need to ask all the questions.
Train interns with Template:Training Guide for Hardware Grants Internship.
Maintain the intern schedule on Google calendar.
Be available for questions while interns are working. Provide ongoing support to interns.
Hold formal check-ins with interns about their work and their ideas for Hardware Grants.
Conduct exit interviews with interns who have completed their hours.

Checking the Grant Queues (the new Grants Queue and Volunteers' Queues)
Check for PPS Schools. Before we can grant systems to PPS schools we need to check with Jed Gilchrist.
Check for pass-throughs. These get deprioritized.
Check for dead grants--grants that no one has responded to in a month or so.

Closing Tasks
Put pens, pencils, scissors, etc. back where they belong.
Take cups, plates, and food from Monkeyhouse to kitchen.
Put all clipboards back where they belong.
Turn off both computers.
Crumb check!