Sales Report 2010
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Currently proposing a TOC, to be populated soon.
Overview
- Summary of the year, with general trends in sales income streams
- store
- bulk
- online
- other (rentals, ?)
Thrift Store Narrative
Summarize big changes/events/trends that occurred over the course of the year
Gizmo stream
- What did we see more/less of?
- Any thoughts on 'why'?
- Any changes in testing procedures that affected sales?
Policies
- What changes in policy were implemented?
- What was the perceived impact of each?
- Store Returns
- Warranties
Procedures
- What did we change about our operations?
- How did these pan out?
- System pricing
- Store returns
- Established Working Group
- Communications w/in this group/Sales Committee/FG
Infrastructure
- Sales Floor Layout
- The new counter and cases
- ergonomic changes
- two printers
- third terminal
- cameras
- back room (overstock model)
- anything else?
Promotions/Offers
- Chinook Book
- KBOO
- People's
- Citybikes/PAWC/ABC
- Give Guide swag
- Ubuntu Book
- Bike Lights
- Paco's Penguin suit and sandwich board (in 2011?)
- Shirts/Swag
- New Designs/Styles
- Make/lose money on these? Cover Costs?
Other Events worth Mentioning
- Lucid Rollout
- Tony's medical leave
Thrift Store Sales Trends
- Any trends in store sales that are worthy of exploration, along with some analysis of each (cause/effects)
Thrift Store Staffing
- from db: Hours breakdown by "sales admin," "thrift store" over the year, monthly
- Trends and comparisons with store income
- Volunteer Internships
- from db: total volunteer hours by month?
- from db: total # of interns, with total hours from each (are we relying on a couple "super" interns? Are they all putting in about the same before they move on?)
Online Sales Narrative
What happened/changed here?
- Story (saga) of the online sales commission position
- State of oversight
- no more official Online Sales Coordinator
- Sales committee and AT juggle responsibilities currently (right?)
- Hours
- Income
- Types of items we tried and results
- Policy considerations, BAN
Bulk Sales Narrative
What happened/changed here?
- Scraptops eliminated as-is laptops "from the back" and from Safari
- Safari (RIP) moved to Saturdays, then killed in November due to....
- Gentech for printers:
- Total sales in 2010 of $20,872.45 (yowza!)
- some policies put together, but no current bulk buyers except Gentech
- Totals for any known bulk buyers (MG?)
- Deemed low priority, and essentially dropped once Luiz moved to Tech support
Other
- Rentals? Serge...you have any data on this?
Looking Ahead
- Do we want to include 2011 planning as part of this, or take it on as separate. I'm leaning toward the latter.