POS Design

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A place to discuss design considerations in the design of a new POS/Cashier desk.

Behind-the-counter concerns

What do we want things to look like while we're in the hot seat?

Things both people need shared access to

  • CC machine
  • Telephone
  • Store Documents
    • New User Guide
    • Warranties
  • trash
  • recycling
  • printer
  • "the stamp*
  • The "Peacemaker" (a.k.a. "Ol' Hick'ry")

Things each terminal needs

  • Two computer systems (one diskless, one stand-alone, on KVM)
  • Keyboard/Mouse
  • LCD Monitor
  • Stapler
  • Pens
  • A till

===Things we need access to, but don't need to be "right there" at all times

  • stickers
  • books
  • foam for CPUs
  • Ker-chunker and slips
  • Gift certificates
  • Supplies
    • staples, pens, tape, other credenza kinda stuff
  • Stereo
  • Shirts


Customer-side concerns

  • Place to set large items without hoisting to full height of counter
  • Bags
  • Return Policy sign
  • Ubuntu disks and other shwag
  • Place for rotating signs (closed on....etc.)
  • Clear place to queue up
  • Place to go once transaction is over
  • Not inviting to "come on back" behind the counter