Volunteer Desk Checklist
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- Area Opener: _________________ Date: _________________
Volunteer Desk Pre-Opening Tasks | Initials |
---|---|
If you're the first one here, make coffee. | |
Review phone messages. Return calls, send messages to staff as needed, check schedule sheet and record cancellations as needed. | |
Make reminder calls for Adoption Classes. | |
Make reminder calls for monthly classes. | |
Make reminder calls for Hardware ID sessions. | |
Make reminder calls for Command Line classes. | |
Check your email for "frontdesk@..." messages about cancellations, group volunteering, etc. Make calls & edit schedule accordingly. | |
Prepare Staff Schedule sheet. Color code: prebuild (pink), recycling (green) and hardware donations (yellow). Wait until just before we open (~10:50 am) to print the daily staff schedule. |
Volunteer Desk Closing Tasks | Initials |
---|---|
Put previous day's staff schedule (3-hole punch, 1st) into notebook | |
Put previous day's volunteer schedules (3-hole punch, 1st) into notebook | |
Put pens, pencils, scissors, etc. back where they belong. | |
Take cups and plates from front desk area to kitchen. | |
Put all binders back where they belong. | |
Turn off all computers | |
Clean up food & dishes; wipe coffee table; clean coffee pot (if there is leftover coffee, put the remainder in the thermos) |
- Area Closer: ________________
Volunteer Desk Afternoon Tasks | Initials |
---|---|
Check to see if there are any new phone messages; return phone calls. | |
Check and add printer paper if needed. | |
Check bathrooms: make sure each bathroom has sufficient toilet paper, paper towels, & soap. | |
Make the afternoon batch of coffee (just do a half pot if it's a slow day). | |
Ensure the scheduled 5 pm tour guide is available. | |
Check filing cabinet: print Volunteer Applications, Orientation Packets, and Group Volunteering forms as needed. | |
Check filing cabinet: print Free Geek Brochures as needed. | |
Check filing cabinet: print Adoption and Build Info Sheets as needed. | |
Check filing cabinet: print Tech Support forms as needed. | |
Check white volunteer cards: notify Valerie if we are almost out of them. | |
Check coffee supplies. Notify Valerie or Liane when low on coffee supplies or office supplies. Do not wait until you are out. There is a lag time. | |
Wednesday afternoon: print two weeks worth of schedule pages for Pre-Build and Build. Before you put them out, check with Ali (laptops), Sergio (Macs), and Vagrant (server build) to block off times for their respective area. | |
Wednesday afternoon: print out pre-assigned groups from wiki. Before you put them on the clipboard, get two weeks worth of adoption schedule pages (legal-sized; kept in bottom drawer of the filing cabinet) and fill them into the schedule. See wiki: Group Volunteering Policy for more info or talk to Darryl. | |
Wednesday afternoon: print out enough Adoption Class pages for the next two weeks. Use the Room Use Calendar link (look left-hand side of main wiki page) to fill in the information. |