When to write off overdue invoices

This is a page concerning a policy or procedure in development.
Once fleshed out, we'll consider it for adoption as official policy at Free Geek.

Free Geek bills customers from time to time rather than collect money at the time of an equipment drop off (or pick up). There are three general categories of inovices we create:

1. Monitor fees only
2. Promised donations only
3. Combination of monitor fees and promised donations

• The staff should provide timely invoices and maintain procedures for reminding customers that have payments overdue, in order to avoid writing off unpaid invoices.
• On a monthly basis, any amount owed on a donation only invoice should be written off if the payment is more than 100 days in arrears.
• On a monthly basis, any amount owed for promised donations on a combination invoice should be written off if the payment is more than 50 days in arrears.
• At the end of the year, any amount on an invoice of any type not yet paid should be written off if the payment is more than 100 days in arrears.