Non-profit Apprenticeship Substitute
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Basic Info
The Non Profit Apprenticeship (NPA) substitute positions are available to NPAs who have completed their apprenticeships. They are on-call as needed positions. NPA substitutes can fill shifts at the Front Desk, in Prebuild and in Hardware Donations. Wages are $11.55/hour. Substitute workers are not eligible for benefits.
Responsibilities
Front Desk Area
- Greet visitors
- Answer a multi-line phone, check & relay messages to appropriate places
- Accept & process donations
- Perform data entry
- Use a cash register
- Process till at the end of the day
- Schedule volunteer shifts accurately
- Make reminder calls to volunteers for upcoming classes
- Prioritize lobby visitors appropriately
- Print volunteer handouts daily
- Maintain a steady stream of available coffee for volunteers
- Take on additional daily tasks at Front Desk as necessary
Hardware Donations Area
- Manage flow of gizmos through the hardware donations receiving area
- Teach Adoption volunteers basic intake procedures
- Welcome donors and help them unload their hardware donations
- Ensure that Hardware Donations is well integrated with the rest of the organization
Prebuild Area
- Teach basic hardware vocabulary and Free Geek's system evaluation process to Build volunteers as needed (we will train you)
- Schedule volunteer shifts accurately
Required Skills
- Be able to maintain a positive and professional attitude at all times in a sometimes chaotic environment
- Experience coordinating and/or instructing people
- Aptitude for and enjoyment of helping people
- Interest in non-profit operations and management
- Strong organizational skills (you like to put stuff in order)
- Communicate, fluently, in English
- Good interpersonal skills
- Self-motivated and takes initiative
- Proficiency with using e-mail and Internet
- Ability to learn Free Geek documentation tools (RT and wiki)
- Comfortable with and capable of coordinating others
- Be reliable & on-time
- Detail-oriented
- Able to lift and carry at least 50 pounds on a regular basis
In Addition
Non-profit apprenticeship positions are available only to individuals who have completed Free Geek's Non-profit Apprenticeship program.