Ebay Training Notes
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These are some notes that I made when Santiago was training us on ebay sales.
As someone in Online Sales for passwords, etc. Please do not update anything on Santiago's computer. Thank you.
Research
- Do some research on an item to see if it is something of value.
- We don't want to bother with items below $50 value unless, for example, they are easy to sell in large lots.
Photography
- Avoid getting reflections of your face in the pictures.
- Take really good pictures and many of them.
- You should be able to fill out your listing by looking at the pictures, instead of back at the item again.
- We host picture at Free Geek but you will need to upload one to ebay for the thumbnail. Additional pictures cost us money.
- Pictures are hosted on llama and directories are organized by date.
Preliminary Ebay Stuff
- Read ebay's guidelines. There are a lot of common spoofs that can be avoided. For example, we only ship to the ebay/paypal address.
Posting
- You can use the "post similar" button to work off a former sale to save you time.
- Copy the template from a previous posting wherever possible.
- When advertising the condition of an item, try to keep expectations low.
- Only ship in the U.S. (for all items?)
- Calculate shipping beforehand.
- Never post an item so that the sale closes on a Saturday. Shoot for Sunday.
Shipping
- Sometimes buyers ask us if we can combine shipping on multiple sales. We generally can do this.
- Santiago likes to close his sales on Sunday and ship them Monday.
- Ship items as fast as possible to get better feedback.