Volunteer Desk Checklist
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- Area Opener: _________________ Date: _________________
Volunteer Desk Pre-Opening Tasks | Initials |
---|---|
If you're the first one here, make coffee. | |
Review phone messages. Return calls or forward messages to staff as needed, check volunteer schedules and record cancellations as needed. | |
Make reminder calls for: Getting Started Classes, Monthly Classes, and Hardware I.D. sessions. | |
Check your email for "frontdesk@..." messages. Make calls & edit the volunteer schedules accordingly. Please respond to the list when you have addressed the issue. | |
Wait until just before we open (~10:50 am) to print the daily staff schedule. Color code: prebuild (pink), recycling (green), receiving (yellow) and front desk (orange). |
Turn this checklist over so the rest of the team can work on the afternoon tasks that need to be done.
Volunteer Desk Closing Tasks | Initials |
---|---|
Put previous day's staff schedule (3-hole punch, 1st) into notebook | |
At 6:30 pm, use the telephone pager to announce that volunteers have 15 minutes to come log their hours, schedule their next shifts and that most Free Geek shifts will be ending at 6:45. (Receiving shift stays open until 7:00) | |
Sharpen the pencils and put pens, pencils, scissors, etc. back where they belong. | |
Take cups, plates, and food from front desk area to kitchen. | |
Put all binders back where they belong. | |
Turn off both computers. | |
Wipe coffee table; rinse coffee pot |
- Area Closer: ________________
Volunteer Desk Afternoon Tasks | Initials |
---|---|
Make reminder calls for System Evaluation. | |
Check to see if there are any new phone messages; return (or forward) phone calls as necessary. | |
Check your email for "frontesk@" messages; please respond to the list when you have addressed the issue. | |
Check and add printer paper if needed. | |
Make the afternoon batch of coffee. | |
Check filing cabinet: print Volunteer Applications, Orientation Packets, and Group Volunteering forms as needed. | |
Check filing cabinet: print Free Geek Brochures as needed. | |
Check filing cabinet: print Community Service info sheets and Volunteering for School Credit info sheets as needed. | |
Check filing cabinet: print Adoption and Build Info Sheets as needed. | |
Check coffee supplies. Send an email to richard@freegeek.org when our supplies are low - do not wait until we are out. There is a lag time. | |
Friday afternoon: print pre-assigned groups from the wiki. Bring up our volunteer schedule for the next five weeks, and enter the pre-assigned groups into the schedule. |
Once you're done with the afternoon tasks, turn this checklist over so the Closer(s) can check off their closing tasks.