AdvCustomerServiceBadge

Advanced Customer Service Badge

Required Hoops

The cadet must prove that they understand the following before they can earn the Advanced Customer Service Badge

Selling systems

• Talking Points
• Taking names

Enforcing Policies

• Saying "no"
• Returns
• Store Credit
• Stream Fishing
• Discounts
• Where to enter the store

When to fetch from "The Back"

• Regular items
• Special things

System Returns & Tech Support Intake

• Where is it?
• What they do do
• Hours of operation