Advanced Testing Goals 2011

The following goals were brainstormed by Advanced Testing staff at a meeting on Tuesday March 15, 2011. AT staff should feel free to add to this list

We need to separate goals into short-term and long-term, and prioritize the goals listed.

Program

Regular instructor trainings

Volunteer Experience

"Challenge Box" box of strange gizmos that need to be figured out that volunteers can choose from
More volunteer rewards
Opportunity to teach other volunteers

Accessibility

Finding appropriate tasks for volunteers of varying ability
Wheelchair accessibility (less deep long bench)
Expanding Spanish Post-Build (+ other languages)
Matching up volunteers who teach with those who want to learn

Production

Testing new gizmos (laptop RAM)
Process for testing smart phones
Better system for tracking store returns

Education

Help volunteers understand "big picture" of how hardware works
Understanding the wiki (have a class on this?)

Documentation

Standardize Documentation ( perhaps have an internship for this )
Different levels of documentation
Technical Review
Universal wiki standards for the area

Space/Infrastructure

Universal/generic testing stations
- These could be hard to set up and take down, maybe have "semi-generic" testing stations?
Room for more stations
More communal space (stuff in the middle)
Annexing the TARDIS

Volunteer & Other Stakeholder Buy-In

how to include or represent these stakeholders in the goal-setting process. Who do we want buy-in from?

Volunteers

Monthly AT meetings
For interns: check-in after 1 month to get & give feedback

Store Staff

Tracking store returns
Online whiteboard
AT presence at Sales meetings

Customers

store returns

Build/Adoption Programs

orient System Eval interns

Receiving

orient new NPAs

Online Sales

better system to know the amount of stuff that can be sold online and how much should be kept for internal use

Laptops

circulating hard drives
assisting with HW demands

Technocrats

better/more communication
orienting the technocrats so that they know what goes on in AT/why we do certain things