Difference between revisions of "Checkman/Troubleshooting BIOS"

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(New page: ==DESKTOP BUILD: BIOS TROUBLESHOOTING== BIOS is one of the first experiences builders have with the computer software in build, and sometimes its the most daunting. But this doesn't have...)
 
 
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==DESKTOP BUILD: BIOS TROUBLESHOOTING==
 
==DESKTOP BUILD: BIOS TROUBLESHOOTING==
  
BIOS is one of the first experiences builders have with the computer software in build, and sometimes its the most daunting.  But this doesn't have to be the case!  Below are some hints, tips, and tricks to becoming friends with your BIOS:
+
BIOS is one of the first experiences builders have with the computer software in Build, and sometimes its the most daunting.  But this doesn't have to be the case!  Below are some hints, tips, and tricks to becoming friends with your BIOS:
 
+
   
The hints:
 
 
 
When you push the on button and the system POSTs, you'll see a small bit of text on the bottom of the screen offer you options for "Setup",
 
 
 
NOTE: if you are connecting a SATA powered hard drive that ALSO has a 4-pin molex power connection, DO NOT plug in both the sata power cable and the molex 4-pin cable.  If there are SATA ports use only SATA connectors.
 
 
 
  
 
{|class="wikitable" style="text-align:left" font-size="90%" border=".05" cellpadding=".4" width=100%  valign="top"  
 
{|class="wikitable" style="text-align:left" font-size="90%" border=".05" cellpadding=".4" width=100%  valign="top"  
|style="text-align:left" width="20%"|'''Common Issues'''
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|style="text-align:left" width="20%"|'''Finding BIOS'''
 
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|style="text-align:left" width="80%"|When you power on a system, the first thing that happens is the system POSTs ('''P'''ower-'''O'''n '''S'''elf '''T'''est).  In POSTing, the graphics and text should flash onto the monitor and indicate what key(s) are required in order to access the BIOS ('''B'''asic '''I'''nput '''O'''utput '''S'''ystem)While all computers use the keyboard to access and navigate BIOS, each computers may have different keys to get you into BIOS.  Fortunately, most systems use the following keys:
 
 
''Symptom:''<br />
 
When starting up the computer, the hard drive clicks, chirps, or otherwise makes odd noises.
 
 
 
''Solution:''<br />
 
Something is not functioning as it should in the hard drive...recycle it and obtain another.
 
 
 
 
 
----
 
 
 
 
 
''Symptom:''<br />
 
A SMART Warning on my desktop is telling me that the "Hard drive failure imminent", or some other indication the hard drive is dying.
 
 
 
''Solution:''<br />
 
Simply shut down the system properly, unplug the power chord, remove and replace the hard drive.
 
 
 
 
 
----
 
 
 
 
 
''Symptom:''<br />
 
I can't find the hard drive in BIOS, and/or the computer doesn't load Ubuntu after BIOS screen.
 
 
 
''Solution:''<br />
 
:1) Ensure that somewhere in BIOS the Hard Drive is detected or is set to Auto (for assistance, ask a neighbor or build instructor for navigating BIOS).
 
 
 
:2) Make certain the Hard Drive is jumpered to the master pins and plugged in (and properly seated) to the primary SATA/IDE portYou may want to try plugging the cable connecting the Hard drive into another IDE/Sata Port on the motherboard.
 
  
:3) Try replacing the IDE/SATA cable.
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Del, F1, F2, F8, F10.  
  
 +
Unfortunately, you only have a few seconds to press the key in order to enter BIOS.  The POSTing screen will only be up for a few seconds (then the system will load Ubuntu), so don't feel bad about rebooting the system (by pressing "Ctrl+Alt+Del" or holding the power button down for several seconds) a few times in order to access BIOS.  If the computer doesn't seem to respond to keystrokes, ensure that the keyboard plug is plugged into the correct port, and try switching PS2/USB keyboards if the system supports both.  Otherwise, reach out to a build instructor or perform an Internet search for further troubleshooting.   
  
 +
Note: Some systems will not recognize a USB keyboard in BIOS, so please use a PS2 keyboard if available
 +
|-
 +
|style="text-align:left" width=20%|'''"There's this Password Protected thing!?"'''
 +
|style="text-align:left" width=80%|Occasionally, you'll find that BIOS is protected with a Password. If this happens to be the case, simply power down the system (by pressing "Ctrl+Alt+Del" or holding the power button down for several seconds), remove the power chord from the system, locate the button battery and remove it.  Look on the motherboard for a two pin jumper nearby titled "Clear CMOS" or "Clear Password" on the motherboard, and place a jumper onto the pins. If you can't locate these pins, just remove the battery.  Get some coffee or go to the bathroom, (ie wait for two or so minutes with the battery out and the jumper on its pins).  Put the button battery back in the system, plug in the power chord, and power on the system.  You should have access to BIOS now.  If this DOESN'T work, try to "power cycle" the computer with the battery gone and jumper set, and power down the system (if it powered on) before putting the battery back in the computer. 
 +
|-
 +
|style="text-align:left" width=20%|'''Navigating BIOS'''
 +
|style="text-align:left" width=80%|While each system may have different key(s) to access BIOS, BIOS is only accessed through your keyboard (no mouse necessary).  There are several different ways that BIOS is organized and navigated.  Below are examples of most BIOS environments that Free Geek handles:
 +
'''Tab screen format'''
 +
 +
When you see the BIOS screen you may see horizontal tabs near the top that should resemble the following options:
 +
<br />
 +
Main | Advanced | Power | Boot |
 +
 +
 +
You can navigate these tabs by simply using the &larr; and &rarr; on your keyboard.
  
'''References'''
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'''Collapsing/Expanding Menu format'''
 +
 +
Generally, on the Left hand side of the screen, you will see a + sign beside the list of menu items.  If you highlight the item by using your &darr;
 +
&uarr; keys and press "Enter", you will see the menu item as a heading for an expanded list of sub-menu items.  The + sign will become a - sign, and
 +
the menu will look something like this:
 +
 +
- System
 +
    System Info
 +
    Processor Info
 +
    Memory Info
 +
    Boot Sequence
 +
 +
- Onboard Devices
 +
    USB Controller
 +
    Front USB Ports
  
:For general Hard Drive info: http://wiki.freegeek.org/index.php/Hard_Drive_Sizing
+
'''General Navigation'''
:For more troubleshooting info: http://www.techadvice.com/tech/h/harddrivets.htm#1
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:Or, just Google a description of the issue you're having! http://www.google.com
+
Most BIOS environments have common keys in order to navigate the program.  These include the following:
 +
  &larr; and &rarr; to move from one menu screen (or section) to another
 +
  &darr; and &uarr; to select a different field within a menu of options
 +
  + / - in order to change a value in the field of a menu item
 +
  "Tab" / "Enter" key to select a field
 +
  "F10" key to save and exit
 +
  "ESC" key to exit
 +
|-
 +
|}
 +
[[Category:user:checkman]]

Latest revision as of 11:41, 22 February 2011

DESKTOP BUILD: BIOS TROUBLESHOOTING

BIOS is one of the first experiences builders have with the computer software in Build, and sometimes its the most daunting. But this doesn't have to be the case! Below are some hints, tips, and tricks to becoming friends with your BIOS:


Finding BIOS When you power on a system, the first thing that happens is the system POSTs (Power-On Self Test). In POSTing, the graphics and text should flash onto the monitor and indicate what key(s) are required in order to access the BIOS (Basic Input Output System). While all computers use the keyboard to access and navigate BIOS, each computers may have different keys to get you into BIOS. Fortunately, most systems use the following keys:

Del, F1, F2, F8, F10.

Unfortunately, you only have a few seconds to press the key in order to enter BIOS. The POSTing screen will only be up for a few seconds (then the system will load Ubuntu), so don't feel bad about rebooting the system (by pressing "Ctrl+Alt+Del" or holding the power button down for several seconds) a few times in order to access BIOS. If the computer doesn't seem to respond to keystrokes, ensure that the keyboard plug is plugged into the correct port, and try switching PS2/USB keyboards if the system supports both. Otherwise, reach out to a build instructor or perform an Internet search for further troubleshooting.

Note: Some systems will not recognize a USB keyboard in BIOS, so please use a PS2 keyboard if available

"There's this Password Protected thing!?" Occasionally, you'll find that BIOS is protected with a Password. If this happens to be the case, simply power down the system (by pressing "Ctrl+Alt+Del" or holding the power button down for several seconds), remove the power chord from the system, locate the button battery and remove it. Look on the motherboard for a two pin jumper nearby titled "Clear CMOS" or "Clear Password" on the motherboard, and place a jumper onto the pins. If you can't locate these pins, just remove the battery. Get some coffee or go to the bathroom, (ie wait for two or so minutes with the battery out and the jumper on its pins). Put the button battery back in the system, plug in the power chord, and power on the system. You should have access to BIOS now. If this DOESN'T work, try to "power cycle" the computer with the battery gone and jumper set, and power down the system (if it powered on) before putting the battery back in the computer.
Navigating BIOS While each system may have different key(s) to access BIOS, BIOS is only accessed through your keyboard (no mouse necessary). There are several different ways that BIOS is organized and navigated. Below are examples of most BIOS environments that Free Geek handles:
Tab screen format

When you see the BIOS screen you may see horizontal tabs near the top that should resemble the following options:

Main | Advanced | Power | Boot | You can navigate these tabs by simply using the ← and → on your keyboard.
Collapsing/Expanding Menu format

Generally, on the Left hand side of the screen, you will see a + sign beside the list of menu items.  If you highlight the item by using your ↓
↑ keys and press "Enter", you will see the menu item as a heading for an expanded list of sub-menu items.  The + sign will become a - sign, and
the menu will look something like this: 

- System
    System Info
    Processor Info
    Memory Info
    Boot Sequence

- Onboard Devices
    USB Controller
    Front USB Ports
General Navigation

Most BIOS environments have common keys in order to navigate the program.  These include the following:
  ← and → to move from one menu screen (or section) to another
  ↓ and ↑ to select a different field within a menu of options
  + / - in order to change a value in the field of a menu item 
  "Tab" / "Enter" key to select a field
  "F10" key to save and exit
  "ESC" key to exit