Donor Desk Orientation
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This form should be printed out, completed, and kept in the new intern's file.
Donor Desk Checklist
When new Front Desk Intern is accepted into the Free Geek Internship program, several training modules need to be covered. It's the area coordinator's job to make certain new interns are trained. Some of the training can be done by other Free Geek employees or interns, but it's the area coordinator's responsibility to make certain that it gets done and that a complete hard copy of this document exists in the new intern's file.
New Front Desk Intern's Name: _______________________________
Area Coordinator / Supervisor's Name: _______________________________
|Donor Desk Training||Date||Trainee Initials||Trainer Initials|
|Review donor desk layout|
|Volunteer at least one shift in Receiving, if possible|
|Understanding the income stream at the Donor Desk and how that applies to Free Geek's budget and operations|
|How to ask for donations|
|Daily Checklist: Donor Desk Checklist|
|Disbursement data entry|
|Reviewing and filing Volunteer Applications|
|Restocking 4 bathrooms: toilet paper, paper towels & hand soap|
|Restocking 2 kitchens: sponge, dish soap and paper towels|
|Printing & restocking handouts & forms on Dead trees|
|Processing credit cards|
|Processing Monetary Donations - donations without gizmos|
|How to create an invoice|
|Checking the checks|
|Processing tech support payments|
|Review procedure for taking items for tech support during the hours it is closed|
|How to fill out an IOU|
|Answering Questions about Data Security|
|Understanding Ewaste Legislation Scenarios and knowing Ewaste Training|
|Processing tally sheets and taking donations|
|Data entry: understanding "covered: yes, no, unknown" in the database|