Difference between revisions of "External Hard Drive Testing"

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===How to test External Hard Drive Enclosures===
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{{migrated}}
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# Have the Advanced Testing staff or key holder get you the following:
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[https://docs.google.com/document/d/1IQ53yZnzsTohuRWvX098w1oDi_AmPhbURCzyO_lomww/edit?usp=sharing Link]
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:* External H.D. Testing Kit (hard drives with files on them).
 
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:* External Hard Drives.
 
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:* Power supplies.
 
  
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# Match the power supplies with the external hard drive enclosures by looking at the connector, voltage and amps.(There may be matched hard drive enclosures in marked box from the Tartis.)
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Have the Advanced Testing staff or key holder get you the following:
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:* External H.D. Testing Kit, which contains:
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:* Hard Drives (<u>formatted, partitioned, & with files on them</u>),
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:* Power Adapters.
  
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:* If you can not find the appropriate power supply in the box, look in network testing.
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Recycle IDE enclosures that do not have a firewire connection.
  
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# Plug it in and see if it gets power. If not, try switching the power supply. If that doesn't work, through it in the recycling bin.
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Match the power adapters with the external hard drive enclosures by looking at the connector, voltage and amps.(There may be matched hard drive enclosures in marked box from the Tardis.)  Match volts & amps exactly whenever possible.
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'''Do <u>NOT</u> use a power adapter with less amps than the enclosure requires, you will get a false negative on the enclosure, either because it will not turn on at all, or because it will, but the drive will not be recognized.'''
  
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# Open H.D. enclosure and remove hard drive.
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'''NEVER, under ANY circumstances, connect a donor's hard drive to a computer. Accessing donor data is a violation of FreeGeek's Data Security Policy.'''
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:* Immediately give to a key holder to lock in up. (If there is no-one around then put it in the incoming hard drive box in Pre-build).
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.
  
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# Connect IDE ribbon cable or SATA cable to Advanced Testing Hard Drive and connect usb or firewire cable to system.
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{|fontsize="14" border=".05" fontweight="bold" cellpadding=".5" width="100%"
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# Connect Firewire Cable, Minu Firewire and or USB Cable from the External HD Testing Computer. (Can't test External Serial ATA yet).
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|-
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:* If it mounts and you are able to open the files on the drive it is good.
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|align="left" padding=".5"|
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:** If you don't see it on desktop go to Places-> Computer.  
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{|fontsize="12" cellpadding=".5" border=".05" font-weight="bold" cellpadding=".7"
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:** Fill out "Tested By" sticker and write whether it is SATA or IDE.
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|-
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:** Place it in the Store Box.
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|width="25%" align="center"|STEPS
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:* If it does not show up, try mounting it in commandline if you know how.
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|width="75%" align="center"|NOTES AND DETAILED INSTRUCTIONS
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:** If it will not mount, through it in the recycle bin.
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|-
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Good work, now do it again!
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| Open the enclosure and remove the donor's hard drive ||
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* Immediately give the donor's hard drive to a key holder to lock it up. (If there is no-one around then put it in the incoming hard drive box in Pre-build - '''under no circumstances leave the drive in Advanced Testing without a staff member!  Also - save the hardware - screws, brackets, etc''').
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|-
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| Assemble the enclosure for testing ||
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* Connect IDE ribbon cable or SATA cable to Advanced Testing Hard Drive.
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* Connect FireWire Cable, Mini FireWire and or USB Cable to the enclosure and the External HD Testing Computer. (Can't test External Serial ATA yet).
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* '''Is it a Maxtor enclosure?'''
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** Maxtor enclosures require Maxtor hard drives. Ask your instructor!
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|-
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| If it mounts and you are able to open the files on the drive (If you don't see it on desktop go to Places-> Computer and double-click on the icon) ||
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* Remove the Advanced Testing Hard Drive.
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* Put the hardware in a baggie inside the enclosure (the buyer will be grateful).
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* Fill out "Tested By" sticker - write in blank space whether it is SATA or IDE.
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* Put the enclosure in the Store Box *with its power adapter.*
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|-
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| If it does not mount ||
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* Try mounting it in command line if you know how. This [https://help.ubuntu.com/community/Mount Ubuntu reference] article is a great place to get started.
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|-
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| If it still won't mount ||
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* Remove the Advanced Testing Hard Drive and recycle the enclosure.
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|-
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<!-- comment here -->
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[[Category:Hardware Testing]]
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[[Category:Howto]]

Latest revision as of 15:51, 19 July 2014

deletion

This page has been migrated to a document on Free Geek's Google Drive.

Information remaining behind may no longer be relevant.

MIGRATOR:

When you have tagged this page as migrated,
please add a link to the new document on Google Drive.

(Link to new page immediately below.)


Link

Have the Advanced Testing staff or key holder get you the following:

  • External H.D. Testing Kit, which contains:
  • Hard Drives (formatted, partitioned, & with files on them),
  • Power Adapters.

Recycle IDE enclosures that do not have a firewire connection.

Match the power adapters with the external hard drive enclosures by looking at the connector, voltage and amps.(There may be matched hard drive enclosures in marked box from the Tardis.) Match volts & amps exactly whenever possible. Do NOT use a power adapter with less amps than the enclosure requires, you will get a false negative on the enclosure, either because it will not turn on at all, or because it will, but the drive will not be recognized.

NEVER, under ANY circumstances, connect a donor's hard drive to a computer. Accessing donor data is a violation of FreeGeek's Data Security Policy. .

STEPS NOTES AND DETAILED INSTRUCTIONS
Open the enclosure and remove the donor's hard drive
  • Immediately give the donor's hard drive to a key holder to lock it up. (If there is no-one around then put it in the incoming hard drive box in Pre-build - under no circumstances leave the drive in Advanced Testing without a staff member! Also - save the hardware - screws, brackets, etc).
Assemble the enclosure for testing
  • Connect IDE ribbon cable or SATA cable to Advanced Testing Hard Drive.
  • Connect FireWire Cable, Mini FireWire and or USB Cable to the enclosure and the External HD Testing Computer. (Can't test External Serial ATA yet).
  • Is it a Maxtor enclosure?
    • Maxtor enclosures require Maxtor hard drives. Ask your instructor!
If it mounts and you are able to open the files on the drive (If you don't see it on desktop go to Places-> Computer and double-click on the icon)
  • Remove the Advanced Testing Hard Drive.
  • Put the hardware in a baggie inside the enclosure (the buyer will be grateful).
  • Fill out "Tested By" sticker - write in blank space whether it is SATA or IDE.
  • Put the enclosure in the Store Box *with its power adapter.*
If it does not mount
  • Try mounting it in command line if you know how. This Ubuntu reference article is a great place to get started.
If it still won't mount
  • Remove the Advanced Testing Hard Drive and recycle the enclosure.
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