Front Desk Apprenticeship

Salary/Benefits
Wages are $11.55 per hour. Length of job: Approximately 35 weeks
Work Hours
Part-time, 24 hours per week Four days per week or five shorter days, Tuesday through Saturday, 10:30am to 7:30pm, some evening or morning meetings, with some flexibility. Saturday availability required
To Apply
E-mail your resume and cover letter to jobs@freegeek.org. Applications for this position are due by July 30, at 5pm. Ideally, the selected applicant will start work on August 11, 2009. Please note that apprenticeships are not a path towards full-time employment at Free Geek.

Responsibilities

• Greet visitors
• Prioritize lobby visitors appropriately
• Undergo intensive initial training
• Print volunteer handouts daily
• Answer a multi-line phone, check & relay messages to appropriate places
• Learn about Free Geek's programs to accurately field questions
• Accept & process donations
• Use a cash register
• Give tours
• Perform data entry
• Process till at the end of the day
• Schedule volunteer shifts accurately
• Make reminder calls to volunteers for upcoming classes
• Coordinate, train and motivate front desk volunteers
• Cross-train in Hardware Donations: teach Adoption volunteers basic intake procedures and help maintain flow of incoming gizmos

Required Skills

• Detail-oriented
• Aptitude for and enjoyment of helping people
• Must speak English
• Good interpersonal skills
• Self-motivated and takes initiative
• Must be reliable & on-time
• Money-handling experience a plus
• Fluency in another language a plus

In Addition

The ideal candidate will be able to work well under stress in a somewhat chaotic setting and maintain a positive attitude. The candidate will not be afraid to ask questions but will be able to upkeep the area almost entirely without supervision. The candidate will be able to remain flexible as Free Geek grows and changes.