Difference between revisions of "Front Desk Apprenticeship"

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Paid Internship Announcement: Front Desk
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{{Delete}}
  
Our  mission:
 
FREE GEEK is a not-for-profit community organization that recycles used technology to provide computers, education, internet access, and job skills training to those in need in exchange for community service.
 
  
Job Title:                 Front Desk Intern
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__NOTOC__
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{{Noncollective Benefits|due=October 17, 2009 at 5pm|start=October 27, 2009|time=* Part-time, 24 hours per week
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* Four days per week or five shorter days, Tuesday through Saturday, 10:30am to 7:30pm, some evening or morning meetings, with some flexibility. '''Saturday availability required'''|duration=Approximately 35 weeks}}
  
Schedule:                  20 hours per week over four or five afternoons; schedule somewhat negotiable.
 
  
Length of internship:  3 - 6 months, with 3 month review
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==Responsibilities==
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* Greet visitors
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* Coordinate, train and motivate front desk volunteers
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* Answer a multi-line phone, check & relay messages to appropriate places
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* Learn about Free Geek's programs to accurately field questions
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* Accept & process donations
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* Give tours
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* Perform data entry
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* Use a cash register
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* Process till at the end of the day
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* Schedule volunteer shifts accurately
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* Make reminder calls to volunteers for upcoming classes
 +
* Prioritize lobby visitors appropriately
 +
* Undergo intensive initial training
 +
* Print volunteer handouts daily
 +
* Take on additional daily tasks as necessary
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* Participate in appropriate committee(s) related to job responsibilities
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* Proactively communicate with other Free Geek staff and volunteers about area
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* Keep on top of relevant (and frequent) email communications
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* Cross-train in Hardware Donations: teach Adoption volunteers basic intake procedures and help maintain flow of incoming gizmos
  
Qualifications Desired:  Must speak English, enjoy talking to people and thrive in a fast-paced environment. Money-handling experience and fluency in Spanish a plus.
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==Required Skills==
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* Must be able to maintain a positive and professional attitude at all times in a sometimes chaotic environment
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* Detail-oriented
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* Aptitude for and enjoyment of helping people
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* Must speak fluent English
 +
* Good interpersonal skills
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* Self-motivated and takes initiative
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* Proficiency with using e-mail and Internet a must
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* Comfortable with and capable of coordinating others
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* Must be reliable & on-time
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* Money-handling experience a plus
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* Fluency in another language a plus
  
Training:                      Orientation and training provided.
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==In Addition==
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The ideal candidate will be able to work well under stress in a somewhat chaotic setting and maintain a positive attitude. The candidate will not be afraid to ask questions but will be able to upkeep the area almost entirely without supervision. The candidate will be able to remain flexible as Free Geek grows and changes.
  
 
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[[Category: Old Job Descriptions]]
Responsibilities (may include some or all of the following):
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[[Category:Apprenticeship]]
 
 
A broad range of receptionist/customer service tasks, including, but not limited to: answering the phone, greeting visitors, accepting and processing donations, processing the till at the end of the day, accomplishing volunteer intake, logging in volunteers' hours, checking and passing on phone messages, signing volunteers up for shifts and classes, making reminder telephone calls to those on the schedule, and doing data entry.
 
 
 
Must be reliable, and always on time, and honest.  Must also be self-motivated, detail-oriented, and a hard worker.
 
 
 
Compensation:
 
 
 
Pay is $8.25 ? an hour.
 
 
 
This position is an excellent opportunity to gain valuable job skills, make a difference for people and the environment, and make connections in the community.
 
 
 
To Apply:
 
 
 
Email a brief essay that covers why you want this job, what you hope to gain by this experience, what you know about Free Geek, and a little about yourself to <jobs@freegeek.org>. Alternately, present same in person to the front desk at Free Geek. Applicants are encouraged to take a tour of Free Geek before applying if they are not already familiar with our programs.
 
 
 
Tours are offered at noon and six pm, Tuesdays through Saturdays.
 
 
 
Although we are somewhat flexible, it is preferred that the candidate chosen to fill this position start work on Wednesday, June 1st or before.
 
 
 
Deadline to apply:
 
 
 
[[Category: HR]] [[Category:Hiring]] [[Category:Job Descriptions]]
 

Latest revision as of 14:31, 25 April 2013

deletion

This page has been requested to be deleted.
If you disagree, discuss on the talk page.
Whenever possible, could an Admin please remove this page?



Salary/Benefits
  • Wages are $11.55 per hour.
  • Length of job: Approximately 35 weeks
Work Hours
  • Part-time, 24 hours per week
  • Four days per week or five shorter days, Tuesday through Saturday, 10:30am to 7:30pm, some evening or morning meetings, with some flexibility. Saturday availability required
To Apply
  • E-mail your resume and cover letter to jobs@freegeek.org.
  • Applications for this position are due by October 17, 2009 at 5pm.
  • Ideally, the selected applicant will start work on October 27, 2009.
  • Please note that apprenticeships are not a path towards full-time employment at Free Geek.


Responsibilities

  • Greet visitors
  • Coordinate, train and motivate front desk volunteers
  • Answer a multi-line phone, check & relay messages to appropriate places
  • Learn about Free Geek's programs to accurately field questions
  • Accept & process donations
  • Give tours
  • Perform data entry
  • Use a cash register
  • Process till at the end of the day
  • Schedule volunteer shifts accurately
  • Make reminder calls to volunteers for upcoming classes
  • Prioritize lobby visitors appropriately
  • Undergo intensive initial training
  • Print volunteer handouts daily
  • Take on additional daily tasks as necessary
  • Participate in appropriate committee(s) related to job responsibilities
  • Proactively communicate with other Free Geek staff and volunteers about area
  • Keep on top of relevant (and frequent) email communications
  • Cross-train in Hardware Donations: teach Adoption volunteers basic intake procedures and help maintain flow of incoming gizmos

Required Skills

  • Must be able to maintain a positive and professional attitude at all times in a sometimes chaotic environment
  • Detail-oriented
  • Aptitude for and enjoyment of helping people
  • Must speak fluent English
  • Good interpersonal skills
  • Self-motivated and takes initiative
  • Proficiency with using e-mail and Internet a must
  • Comfortable with and capable of coordinating others
  • Must be reliable & on-time
  • Money-handling experience a plus
  • Fluency in another language a plus

In Addition

The ideal candidate will be able to work well under stress in a somewhat chaotic setting and maintain a positive attitude. The candidate will not be afraid to ask questions but will be able to upkeep the area almost entirely without supervision. The candidate will be able to remain flexible as Free Geek grows and changes.