Front Desk Apprenticeship

Salary/Benefits
Wages are $11.55 per hour. Length of job: 26 weeks
Work Hours
Part-time, 24 hours per week. Four days per week or five shorter days, Tuesday through Saturday, 10:30am to 7:30pm, some evening or morning meetings, with some flexibility. Saturday coverage required.
To Apply
Submit an essay detailing how your skills match the responsibilities of this job description. Give specific examples of how and where you utilized these skills in the past. If you have a resume, please include it with your essay. It is required that applicants take a tour of our facility to learn about our culture and better understand the organization. Tours are offered every day Tues. - Sat. at noon and 6pm, and last about 30 minutes. Please let the person at the front desk know that you're a job applicant. Applications must be submitted by email in plain text (no attachments please) to jobs@freegeek.org. Applications for this position are due by Friday, March 7th, 2008. We expect to hire for this position by Tuesday, March 18th, 2008. Please note that internships are not a path towards full-time employment.

Responsibilities

• Greet visitors
• Prioritize lobby visitors appropriately
• Undergo intensive initial training
• Print volunteer handouts daily
• Answer a multi-line phone, check & relay messages to appropriate places
• Learn about Free Geek's programs to accurately field questions
• Accept & process donations
• Use a cash register
• Give tours
• Perform data entry
• Process till at the end of the day
• Schedule volunteer shifts accurately
• Make reminder calls to volunteers for upcoming classes
• Coordinate and supervise front desk volunteers

Required Skills

• Detail-oriented
• Aptitude for and enjoyment of helping people
• Must speak English
• Good interpersonal skills
• Self-motivated, and able to eventually work with little supervision
• Must be reliable & on-time
• Money-handling experience a plus
• Fluency in another language a plus

In Addition

The ideal candidate will be able to work well under stress in a somewhat chaotic setting and maintain a positive attitude. The candidate will not be afraid to ask questions but will be able to upkeep the area almost entirely without supervision. The candidate will be able to remain flexible as Free Geek grows and changes.