Hardware Grants Responses

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Approved

Easy items

_____ 'Dear' or 'Hi' their name,_____

My name is _____your name_____, and I'm the Grants intern handling your request. My goal is to make sure that your hardware needs are met as much as possible. I'm writing to tell you that the _____organization name_____ grant application has been approved.

I can give you _____approved hardware_____ during one of these times:

_____availability_____

PLEASE select one specific date and time and contact me, letting me know when exactly works for you.

If no time given works for you, tell me and we can work something out. The day you (or another representative from _____organization name_____) come to pick up your grant, let the front desk person know that you are looking for me (_____your name_____) for a grant. Additionally, if possible, please bring print outs of our e-mail correspondence.

_____only include the following if they are receiving PC systems_____All PC systems and PC laptops that Free Geek gives out come installed with Xubuntu Linux (more info can be found at Xubuntu.com) as an operating system. Xubuntu Linux is free and open-source, which means it costs $0 to operate and there are people all around the world who are constantly developing it. It runs well on older as well as current PCs and works with most printers, scanners, cameras, etc. You are free to do whatever you'd like with your organization's computers, including installing another operating system like Windows XP or Vista. However, if you choose to keep Xubuntu on your computer Free Geek will provide tech support for up to one year after you receive your computer.

_____only include the following if they are receiving Mac systems_____All PowerPC Mac systems and Mac laptops that Free Geek gives out do not come installed with any operating system. It is the responsibility of your organization to install an operating system like Mac OSX on the computers you receive. Free Geek unfortunately cannot provide tech support for systems that do not have Xubuntu Linux as an operating system, and Xubuntu Linux does not work very well on PowerPC Mac computers. (PowerPCs are the vast majority of what we grant out. Were we to grant out any Intel Macs, these would come with Xubuntu Linux.)

Thank you!

_____your name_____

_____your title_____

c/o the Free Geek Hardware Grants Group

(503) 232-9350 ext. 116

Weird Items/Waitlist

For items that ARE NOT Macintoshes, laptops, printers, or LCD monitors, please gather them BEFORE mailing them out an approval notice.
We do not always have these items around.

_____ 'Dear' or 'Hi' their name,_____

My name is _____your name_____, and I'm the Grants intern handling your request. My goal is to make sure that your hardware needs are met as much as possible. I'm writing to tell you that the _____organization name_____ grant application has been approved.

I have added _____wait listed hardware_____ to our wait list. Due to the nature of our program it is very difficult to estimate exactly how long it will take for us to have these items prepared for you. If the period extends beyond 90 days, we may consider the request "unfillable at this time." We will let you know if that is the case. _____Available hardware is/are_____ available now. If you would like to pick up these items before your wait listed items are available, please contact me so that we can arrange a pick up time.

_____only include the following if they are receiving PC systems_____All PC systems and PC laptops that Free Geek gives out come installed with Xubuntu Linux (more info can be found at Xubuntu.com) as an operating system. Xubuntu Linux is free and open-source, which means it costs $0 to operate and there are people all around the world who are constantly developing it. It runs well on older as well as current PCs and works with most printers, scanners, cameras, etc. You are free to do whatever you'd like with your organization's computers, including installing another operating system like Windows XP or Vista. However, if you choose to keep Xubuntu on your computer Free Geek will provide tech support for up to one year after you receive your computer.

_____only include the following if they are receiving Mac systems_____All PowerPC Mac systems and Mac laptops that Free Geek gives out do not come installed with any operating system. It is the responsibility of your organization to install an operating system like Mac OSX on the computers you receive. Free Geek unfortunately cannot provide tech support for systems that do not have Xubuntu Linux as an operating system, and Xubuntu Linux does not work very well on PowerPC Mac computers. (PowerPCs are the vast majority of what we grant out. Were we to grant out any Intel Macs, these would come with Xubuntu Linux.) Thank you!

_____your name_____

_____your title_____

c/o the Free Geek Hardware Grants Group

(503) 232-9350 ext. 116

Server Grant Request

In order to adequately satisfy your request for servers, we will need this information before we can continue with your request:

Why do you need a server vs. a PC?:

Processor type:

Processor speed:

RAM specifications:

Hard drive capacity:

Rackmountable?:

Other needs?:

Pick Up Notice

Hi AAAAAAAAAAAAA,

Good news! We have these items ready for your organization: BBBBBBBBBBBBBB. You are able to come in to pick up the requested items during our open hours (10-5:45 Tuesday-Saturday) with an appointment. (Alternate text: You are able to come in to pick up the requested items when I volunteer here, CCCCCCCCCCCCCCCC, with an appointment. If you are unable to come during those times, please let me know when you are available during our open hours (10-5:45 Tuesday-Saturday) and I will try to setup an appointment with another Hardware Grants volunteer.)

Please let me know an exact date and approximate time at which you will be stopping by and I will confirm my availability. If you show up without a previously-confirmed appointment, we will likely be unavailable to disburse the grant due to other appointments. Also, if you will not be the person picking up the grant, please give us the name of who will retrieve the grant, so that we may know whom to expect.

When you come in, please stop at the front desk and let them know you are here to see Darren to pick up a hardware grant.

Thank you for your patience,

_____your name_____

_____your title_____

c/o the Free Geek Hardware Grants Group

(503) 232-9350 ext. 116

Rejected

Local area contact

_____ 'Dear' or 'Hi' their name,_____

Unfortunately, the hardware grant request for your organization cannot be fulfilled at this time as Free Geek does not have the means to package and/or ship equipment. If you know a local area contact, that is someone who can be responsible for picking up unpackaged grant items from our Portland location and then shipping them to you, please consider reapplying.

Best wishes,

_____your name_____

Hardware Grants Volunteer

(503) 232-9350 ext. 116

Organization type

_____ 'Dear' or 'Hi' their name,_____

My name is _____your name_____, and I'm writing to let you know that the hardware grant request for _____organization name_____ cannot be completed at this time. Currently Free Geek cannot grant computers to _____organization type, offer explanation._____

Best wishes,

_____your name_____

_____your title_____

c/o the Free Geek Hardware Grants Group

(503) 232-9350 ext. 116

Items

_____ 'Dear' or 'Hi' their name,_____

Unfortunately, your request cannot be fulfilled at this time as Free Geek does not currently offer this equipment through our Hardware Grants program. We do not receive enough working items that you requested to be able to make them equally available to organizations. We may offer these items in our thrift store, and would be happy to extend a 20% grant discount to you if that is the case. If you are interested in this possibility, please let me know so I can make the necessary arrangements. _____offer alternatives, if available._____

Thank you for understanding,

_____your name_____

_____your title_____

c/o the Free Geek Hardware Grants Group

(503) 232-9350 ext. 116