Non-profit Apprenticeship Substitute

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Basic Info

The Non Profit Apprenticeship (NPA) substitute positions are available to NPAs who have completed their apprenticeships. They are on-call as needed positions. NPA substitutes can fill shifts at the Front Desk, in Prebuild and in Hardware Donations. Wages are $11.55/hour. Substitute workers are not eligible for benefits.


Front Desk Area

  • Greet visitors
  • Answer a multi-line phone, check & relay messages to appropriate places
  • Accept & process donations
  • Perform data entry
  • Use a cash register
  • Process till at the end of the day
  • Schedule volunteer shifts accurately
  • Make reminder calls to volunteers for upcoming classes
  • Prioritize lobby visitors appropriately
  • Print volunteer handouts daily
  • Maintain a steady stream of available coffee for volunteers
  • Take on additional daily tasks at Front Desk as necessary

Hardware Donations Area

  • Manage flow of gizmos through the hardware donations receiving area
  • Teach Adoption volunteers basic intake procedures
  • Welcome donors and help them unload their hardware donations
  • Ensure that Hardware Donations is well integrated with the rest of the organization

Prebuild Area

  • Teach basic hardware vocabulary and Free Geek's system evaluation process to Build volunteers as needed (we will train you)
  • Schedule volunteer shifts accurately

Required Skills

  • Be able to maintain a positive and professional attitude at all times in a sometimes chaotic environment
  • Experience coordinating and/or instructing people
  • Aptitude for and enjoyment of helping people
  • Interest in non-profit operations and management
  • Strong organizational skills (you like to put stuff in order)
  • Communicate, fluently, in English
  • Good interpersonal skills
  • Self-motivated and takes initiative
  • Proficiency with using e-mail and Internet
  • Ability to learn Free Geek documentation tools (RT and wiki)
  • Comfortable with and capable of coordinating others
  • Be reliable & on-time
  • Detail-oriented
  • Able to lift and carry at least 50 pounds on a regular basis

In Addition

Non-profit apprenticeship positions are available only to individuals who have completed Free Geek's Non-profit Apprenticeship program.