Have a look at Office Hours session logs to see what we've been up to.
What is it?
We're not exactly sure. The idea is that an instructor sits waiting for eager beavers to arrive with stuff they want to learn, and right there on the spot in front of everyone who participates in the session either shows them how it's done, or promises to show them during the next office hours session. Like tech support, but more learning-oriented and less "fix my problem" oriented. Like the "genius bar" at the Apple Store, without the smug pretense. This could also serve to measure interest in what people want to know how to do with their computers (or other technology!).
Watch this space!
Next session: March 29, 11:30 AM
What we won't help you with
- Why can't I print?
- What's wrong with my monitor?
- Why is my computer crashing?
- (These are tech support questions.)
- What is the air-speed velocity of an unladen swallow?
- (It's already been done.)
What we will try to help you with
- Can I use Google to figure out how long it would take to walk to Jupiter?
- (Yes.  )
- How can I run Windows applications on my FreekBox?
- How can I manage my photos with my FreekBox?
- What's the deal with BitTorrent?
- What kind of digital camera should I buy?
- I want to learn to write a computer program.
- How can I protect myself online?
- How can I make a family DVD?
- How can I start my own vlog?
- How can I make music with my computer?
- How can I back up my files?
- How can I make my microwave quit blinking "12:00"?
What it costs
Nothing. But perhaps clients could be asked to write up their experiences once they've found their answer. A rising tide raises all boats, or something. See "online community space" below.
What the Office Hours Program needs
- Space (done)
- A projector?
- An online community space? Perhaps a phpbb forum for "offline office hours" and to provide a public venue for suggestions and followup on tough questions. There are many reasons for FG to set up a public facing web forum, and this is but one. If someone could provide Will with credentials on a LAMP server, the forum could be up and running within days. (He's done this before.)