Reuse Program Coordinator: Build/Laptops
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Job Description Overview
The Reuse Program Coordinator is a fast paced and multidisciplinary position here at Free Geek. It combines the skills of volunteer management and program coordination with hands on refurbishment of used technology for the purpose of reuse. Build and Laptop volunteers are given a hands-on education to acquaint themselves with computer technology, which they use to build the computers that Free Geek gives back to the community. Volunteers in these programs arrive at Free Geek with varying levels of past computer experience, from no experience to years of hobby and professional computer building.
As a Collective level staff member, the Reuse Program Coordinator is responsible for integrating the Desktop and Laptop Build Programs into both the production flow as well as the entire organization. The Reuse Program Coordinator will train Build Program volunteers and coordinate volunteer Build Instructors. He/she will also target Build volunteers with specific skill-sets for other reuse programs at Free Geek.
Ultimately, with training, he/she will co-coordinate the Build and Laptops program, teaching shifts in both, but with a focus in Laptops.
As Free Geek grows, we see a need to begin to combine the larger Desktop Build Program with the smaller and more specialized Laptop Program. This coordinator will spearhead short and long-term plans to help combine elements of the programs so that Free Geek can respond quickly to the changing trends in the technology we refurbish.
He/she will work with the Production Committee to ensure other Reuse programs are operating smoothly. This is a job in a worker collective. Your first six months will be as a provisional member of the collective. At the end of that time Free Geek’s decision whether or not to bring you on as a permanent collective member will be made through a peer review process.
Note: You may be a great candidate and not know it. It’s more important for us to find someone who has a strong hands-on volunteer management background and an aptitude to learn nerdy stuff than for us to find a someone that speaks binary. Free Geek is an organization that teaches everyone who wants to learn about computers more than they ever wanted to know. We can teach you too.
Responsibilities
- Teach and recruit volunteer instructors for Build and Laptops workshops
- Work floor shifts coordinating volunteers
- Teach Build/Laptop Workshops when volunteer instructors are absent
- Refine Build and Quality Control procedures
- Recruit quality volunteers for Advanced Testing, Laptops Build, Mac build, and Server Build
- Keep the Build/Laptop area orderly and stocked with needed computer components.
- Ensure a steady supply of completed systems for Free Geek programs
- Keep related documentation up to date as the Build processes change
- Strategize and accomplish short and long term goals for the melding of processes between Desktop and Laptop Build
- Coordinate with other members of the Reuse team
- Be an active member of the Production Committee
- Participate in collective management structure
- Take on tasks and committees unrelated to Reuse program coordination
- Attend weekly staff meetings, and other meetings as necessary
Required Skills
- Experience managing volunteers
- Able to lift 50 lbs
- Excellent written and verbal communication skills
- Friendly, outgoing personality
- Enjoys working with people
- Enjoys the learning process
- Aptitude for learning technical skills
- Well versed in troubleshooting techniques
- Self-motivated
- Patient and courteous with the public
- Detail-oriented, but able to see (and understand) the big picture
- Good organizational skills
- Ability to remain professional in an informal, friendly environment with a diverse staff
- Work well under stress in an unusual setting, maintaining a positive attitude even in the face of adversity
- Ability to work and communicate well in a collectively-run organization
- Ability to work in a consensus decision-making process related to staff and policy issues
- Not afraid to ask questions, but able to work on projects entirely without supervision
- Ability to remain flexible as Free Geek grows and changes
- Must be available all day Saturdays
Extra Credit
- Experience with troubleshooting computers, Linux, working with computer hardware, and/or refurbishing computers
- Able to speak other languages
In Addition The ideal candidate will be able to work well under stress in a somewhat chaotic setting and maintain a positive attitude. The candidate will not be afraid to ask questions, and will be able to remain flexible as Free Geek grows and changes. Free Geek is an Equal Opportunity Employer