Difference between revisions of "Sales Report 2010"

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**bulk
 
**bulk
 
**online
 
**online
**other
+
**other (rentals, ?)
  
 
==Thrift Store Narrative==
 
==Thrift Store Narrative==
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*What did we see more/less of?
 
*What did we see more/less of?
 
*Any thoughts on 'why'?
 
*Any thoughts on 'why'?
 +
*Any changes in testing procedures that affected sales?
  
 
===Policies===
 
===Policies===
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===Procedures===
 
===Procedures===
 
*What did we change about our operations?
 
*What did we change about our operations?
**Layout/Infrastructure
 
 
*How did these pan out?
 
*How did these pan out?
*System pricing
+
**System pricing
*Store returns
+
**Store returns
 +
**Established Working Group
 +
**Communications w/in this group/Sales Committee/FG
  
 
===Infrastructure===
 
===Infrastructure===
 +
*Sales Floor Layout
 +
*The new counter and cases
 +
**ergonomic changes
 +
**two printers
 +
*third terminal
 
*cameras
 
*cameras
*third terminal
 
*counters
 
 
*back room (overstock model)
 
*back room (overstock model)
 
*anything else?
 
*anything else?
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*Ubuntu Book
 
*Ubuntu Book
 
*Bike Lights
 
*Bike Lights
 +
*Paco's Penguin suit and sandwich board (in 2011?)
 
*Shirts/Swag
 
*Shirts/Swag
 
**New Designs/Styles
 
**New Designs/Styles
 
**Make/lose money on these? Cover Costs?
 
**Make/lose money on these? Cover Costs?
 +
 +
===Other Events worth Mentioning===
 +
*Lucid Rollout
 +
*Tony's medical leave
  
 
==Thrift Store Sales Trends==
 
==Thrift Store Sales Trends==

Revision as of 11:45, 20 January 2011

Currently proposing a TOC, to be populated soon.

Overview

  • Summary of the year, with general trends in sales income streams
    • store
    • bulk
    • online
    • other (rentals, ?)

Thrift Store Narrative

Summarize big changes/events/trends that occurred over the course of the year

Gizmo stream

  • What did we see more/less of?
  • Any thoughts on 'why'?
  • Any changes in testing procedures that affected sales?

Policies

  • What changes in policy were implemented?
  • What was the perceived impact of each?
    • Store Returns
    • Warranties

Procedures

  • What did we change about our operations?
  • How did these pan out?
    • System pricing
    • Store returns
    • Established Working Group
    • Communications w/in this group/Sales Committee/FG

Infrastructure

  • Sales Floor Layout
  • The new counter and cases
    • ergonomic changes
    • two printers
  • third terminal
  • cameras
  • back room (overstock model)
  • anything else?

Promotions/Offers

  • Chinook Book
  • KBOO
  • People's
  • Citybikes/PAWC/ABC
  • Give Guide swag
  • Ubuntu Book
  • Bike Lights
  • Paco's Penguin suit and sandwich board (in 2011?)
  • Shirts/Swag
    • New Designs/Styles
    • Make/lose money on these? Cover Costs?

Other Events worth Mentioning

  • Lucid Rollout
  • Tony's medical leave

Thrift Store Sales Trends

  • Any trends in store sales that are worthy of exploration, along with some analysis of each (cause/effects)

Thrift Store Staffing

  • from db: Hours breakdown by "sales admin," "thrift store" over the year, monthly
  • Trends and comparisons with store income
  • Volunteer Internships
    • from db: total volunteer hours by month?
    • from db: total # of interns, with total hours from each (are we relying on a couple "super" interns? Are they all putting in about the same before they move on?)

Online Sales Narrative

What happened/changed here?

  • Story (saga) of the online sales commission position
  • State of oversight
    • no more official Online Sales Coordinator
    • Sales committee and AT juggle responsibilities currently (right?)
  • Hours
  • Income
  • Types of items we tried and results
  • Policy considerations, BAN

Bulk Sales Narrative

What happened/changed here?

  • Scraptops eliminated as-is laptops "from the back" and from Safari
  • Safari (RIP) moved to Saturdays, then killed in November due to....
  • Gentech for printers: total sales to MK?
  • some policies put together, but no current bulk buyers except Gentech
  • Totals for any known bulk buyers (MG?)
  • Deemed low priority, and essentially dropped once Luiz moved to Tech support

Other

  • Rentals? Serge...you have any data on this?

Looking Ahead

  • Do we want to include 2011 planning as part of this, or take it on as separate. I'm leaning toward the latter.