Sales Report 2010

Currently proposing a TOC, to be populated soon.

Overview

Summary of the year, with general trends in sales income streams
- store
- bulk
- online
- other (rentals, ?)

Thrift Store Narrative

Summarize big changes/events/trends that occurred over the course of the year

Gizmo stream

What did we see more/less of?
Any thoughts on 'why'?
Any changes in testing procedures that affected sales?
Cell phones

Policies

What changes in policy were implemented?
What was the perceived impact of each?
- Store Returns
- Warranties

Procedures

What did we change about our operations?
How did these pan out?
- System pricing
- Store returns
- Established Working Group
- Communications w/in this group/Sales Committee/FG

Infrastructure

Sales Floor Layout
The new counter and cases
- ergonomic changes
- two printers
third terminal
cameras
back room (overstock model)
anything else?

Promotions/Offers

Chinook Book
KBOO
People's
Citybikes/PAWC/ABC
Give Guide swag
Ubuntu Book
Bike Lights
Paco's Penguin suit and sandwich board (in 2011?)
Shirts/Swag
- New Designs/Styles
- Make/lose money on these? Cover Costs?

Other Events worth Mentioning

Lucid Rollout
Tony's medical leave

Thrift Store Sales Trends

Any trends in store sales that are worthy of exploration, along with some analysis of each (cause/effects)

Thrift Store Staffing

from db: Hours breakdown by category (see discussion tab for specific reports)
Trends and comparisons with store income
Volunteer Internships
- from db: total volunteer hours by month? (see discussion tab)

data mining

specific reports that would be useful (that involve sql)

Monthly breakdown by work category, by all workers: Thrift Store; Sales Admin; Thrift Store Admin; Safari

Monthly breakdown only for Sales regular staff: Meeting; Mtg Prep (small, but what the heck?); Training (I've used this sometimes while training interns, but it'll be trivial)

Thrift Store regular staff

(would want to look at all hours from above categories, by month)

Leah

Paco

Ian

Mike

Tony

Luiz (before Day X)

Store/Sales Part timers

(These folks have other primary focus, so we should only look at the sales-specific categories)

Ebeth

Sergio

Luiz (after Day X)

Online Sales Narrative

What happened/changed here?

Story (saga) of the online sales commission position
State of oversight
- no more official Online Sales Coordinator
- Sales committee and AT juggle responsibilities currently (right?)
Hours (see discussion tab for SQL ideas)
Income
Types of items we tried and results
Policy considerations, BAN

Bulk Sales Narrative