Difference between revisions of "Setting up an RT queue and a Mailman list to work together"
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* Set up a queue called ''FOOBAR'' with the regular [[RT Permissions]] | * Set up a queue called ''FOOBAR'' with the regular [[RT Permissions]] | ||
* Add ''FOOBAR''-user as an admin-cc watcher to the ''FOOBAR'' queue | * Add ''FOOBAR''-user as an admin-cc watcher to the ''FOOBAR'' queue | ||
| + | |||
| + | == Test it == | ||
| + | * Send a message to ''FOOBAR''@freegeek.org | ||
| + | * Wait a while and check the ''FOOBAR'' RT queue | ||
| + | * Check the mailman archives for ''FOOBAR'' | ||
[[Category: Howto]] | [[Category: Howto]] | ||
Revision as of 10:22, 12 June 2005
How to set up a queue and email list for FOOBAR:
On haibane (mailman server)
- Set up the mailman list FOOBAR@lists.freegeek.org
- Goto http://lists.freegeek.org/admin/FOOBAR/privacy/sender and add "rt@todo.freegeek.org" to the "List of non-member addresses whose postings should be automatically accepted." field
On waitron (mail server) as root
- Add an alias to /etc/postfix/virtual_alias like this:
FOOBAR@freegeek.org FOOBAR@todo.freegeek.org
- Run this command:
postmap /etc/postfix/virtual_alias
On todo (RT server) as root
- Add email aliases to /etc/aliases/ like this:
FOOBAR: "|/usr/bin/rt-mailgate --queue FOOBAR --action correspond --url http://localhost/rt/" FOOBAR-comment: "|/usr/bin/rt-mailgate --queue FOOBAR --action comment --url http://localhost/rt/"
- Run the newaliases command on todo
In RT as an administrator
- Create a user:
- username = FOOBAR-user
- email address = FOOBAR@lists.freegeek.org
- real name = Fake FOOBAR user
- Set up a queue called FOOBAR with the regular RT Permissions
- Add FOOBAR-user as an admin-cc watcher to the FOOBAR queue
Test it
- Send a message to FOOBAR@freegeek.org
- Wait a while and check the FOOBAR RT queue
- Check the mailman archives for FOOBAR