Setting up an RT queue and a Mailman list to work together

How to set up a queue and email list for FOOBAR:

On haibane (mailman server)

• Set up the mailman list FOOBAR@lists.freegeek.org
• Goto http://lists.freegeek.org/admin/FOOBAR/privacy/sender and add "rt@todo.freegeek.org" to the "List of non-member addresses whose postings should be automatically accepted." field

On waitron (mail server) as root

• Add an alias to /etc/postfix/virtual_alias like this:

 FOOBAR@freegeek.org FOOBAR@todo.freegeek.org

• Run this command:

 postmap /etc/postfix/virtual_alias

On todo (RT server) as root

• Add email aliases to /etc/aliases/ like this:

 FOOBAR: "|/usr/bin/rt-mailgate --queue FOOBAR --action correspond --url http://localhost/rt/"
 FOOBAR-comment: "|/usr/bin/rt-mailgate --queue FOOBAR --action comment --url http://localhost/rt/"

• Run the newaliases command on todo

In RT as an administrator

• Create a user:
  • username = FOOBAR-user
  • email address = FOOBAR@lists.freegeek.org
  • real name = Fake FOOBAR user
• Set up a queue called FOOBAR with the regular RT Permissions
• Add FOOBAR-user as an admin-cc watcher to the FOOBAR queue

Test it

• Send a message to FOOBAR@freegeek.org
• Wait a while and check the FOOBAR RT queue
• Check the mailman archives for FOOBAR