Difference between revisions of "Sorting Training"

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(Created page with "==Checklist== This is a training checklist for new Sorting staff members and interns. It may be printed out and used until the new staff member/intern is fully trained. New sta…")
 
 
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{{migrated}}
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[https://docs.google.com/document/d/1hMXMN5ynU_wL6nietPhFrkoX4B4fZ1onuyTevI531Ec/edit?usp=sharing Link]
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Your main responsibilities are to:
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* Teach Adoption volunteers basic intake procedures using [[Hardware Donations Volunteer Training|this page]] as a guide.
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* Teach Adoption volunteers about [[Safety Procedures in receiving|Safety Procedures]]. Learn about what to do with potentially [[Hazardous chemicals list|hazardous stuff]].
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* Manage flow of gizmos through the Sorting area:
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**Learn about the [[Sorting Boxes]] and where things go when they leave Sorting
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**How to handle [[Handling Corporate Donations at Receiving|large donations]] at warehouse door
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*Keep staff updated on changes in receiving and sorting
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* Ensure that Receiving and Sorting are well integrated with Free Geek's production, sales, and recycling areas:
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**Run [[Basic Testing]] so that the adoption volunteers, the store, and hardware grants get what they need.
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* Maintain sanity and be a good role model for your volunteers! Be calm, positive, and fun.
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* Strive to improve the organization, training, and communication within receiving and with other areas.
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 +
 +
 +
 
==Checklist==
 
==Checklist==
 
This is a training checklist for new Sorting staff members and interns. It may be printed out and used until the new staff member/intern is fully trained.  
 
This is a training checklist for new Sorting staff members and interns. It may be printed out and used until the new staff member/intern is fully trained.  
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|-
 
|-
 
|| Assisting a Donor in Warehouse ||  ||  ||     
 
|| Assisting a Donor in Warehouse ||  ||  ||     
−
|-
 
−
|| Tallying Donations in Warehouse ||  ||  || 
 
 
|-
 
|-
 
|| OR E-Cycles Training and Stickering (see [[Ewaste Training]])  ||  ||  ||   
 
|| OR E-Cycles Training and Stickering (see [[Ewaste Training]])  ||  ||  ||   
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|| Secure Data Area (SDA) Incoming ||  ||  ||
 
|| Secure Data Area (SDA) Incoming ||  ||  ||
 
|-
 
|-
−
|| CRT Monitor Incoming ||  ||  ||
+
|| CRT and LCD Monitor Incoming ||  ||  ||
 
|-
 
|-
 
|| CRT TV Incoming ||  ||  ||
 
|| CRT TV Incoming ||  ||  ||
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|| Printer Incoming ||  ||  ||
 
|| Printer Incoming ||  ||  ||
 
|-
 
|-
−
|| LCD Incoming ||  ||  ||
+
|| LCD TV Incoming ||  ||  ||
 
|-
 
|-
 
|| MacLand Incoming ||  ||  ||
 
|| MacLand Incoming ||  ||  ||
 +
|-
 +
|}
 +
 +
 +
{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%
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|- style="background:black; color:white"
 +
!| During a Shift
 +
!| Date
 +
!| New Hire Initials
 +
!| Staff Initials
 +
|-
 +
|| Opening/Closing Checklist ||  ||  ||
 +
|-
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|| Introduce yourself to all volunteers ||  ||  ||
 +
|-
 +
|| Assess new volunteers' abilities (check schedule to verify) and train them accordingly || || ||
 +
|-
 +
| If it's slow, find tasks for all volunteers (if necessary, move them to another area)  ||  ||  ||
 +
|-
 +
|| Keep in touch with Receiving in order to direct Runners ||  ||  ||
 +
|-
 +
|| Communicate with appropriate staff/areas about unusual gizmos ||  ||  ||
 +
|-
 +
|| Sort and empty boxes that are filling up ||  ||  ||
 +
|-
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|| Maintain Data Security in Sorting (and check for data bearing devices) ||  ||  ||
 +
|-
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|| Oversee Safety Protocols and appropriate behavior in Sorting ||  ||  ||
 
|-
 
|-
 
|}
 
|}
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{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%  
 
{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%  
 
|- style="background:black; color:white"
 
|- style="background:black; color:white"
−
!| Health and Safety in Receiving
+
!| Health and Safety in Receiving/Sorting
 
!| Date
 
!| Date
 
!| New Hire Initials
 
!| New Hire Initials
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|-
 
|-
 
|| CDs/DVDs (shred/cut if home-made) and other media || || ||
 
|| CDs/DVDs (shred/cut if home-made) and other media || || ||
−
|-
 
−
|}
 
−
 
−
 
−
{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%
 
−
|- style="background:black; color:white"
 
−
!| Opening Sorting
 
−
!| Date
 
−
!| New Hire Initials
 
−
!| Staff Initials
 
−
|-
 
−
|| Turn on Basic Testing Computer, login to testing session ||  ||  || 
 
−
|-
 
−
|| Turn on Walkie Talkie ||  ||  || 
 
−
|-
 
−
|| Check Receiving calendar, notes, email on laptop ||  ||  ||
 
−
|-
 
−
|| Check emails and/or Receiving RT Queue for requests or communication from other staff ||  ||  ||
 
−
|-
 
−
|| Check Volunteer Schedule for new volunteers to plan training ||  ||  ||
 
−
|-
 
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|| Empty any boxes that need it and replace boxes as needed ||  ||  ||
 
−
|-
 
−
|| Tidy and clean the area as needed ||  ||  ||
 
−
|-
 
−
|| Get clean gloves, if needed ||  ||  ||
 
−
|-
 
−
|| Introduce yourself to all volunteers ||  ||  ||
 
−
|-
 
−
|| Assess new volunteers' abilities (check schedule to verify) and train them accordingly || || ||
 
−
|-
 
−
|}
 
−
 
−
 
−
 
−
{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%
 
−
|- style="background:black; color:white"
 
−
!| During a Shift
 
−
!| Date
 
−
!| New Hire Initials
 
−
!| Staff Initials
 
−
|-
 
−
|| Keep in touch with Receiving in order to direct Runners ||  ||  || 
 
−
|-
 
−
|| Be available to answer questions from volunteers ||  ||  || 
 
−
|-
 
−
|| Sort and empty boxes that are filling up ||  ||  ||
 
−
|-
 
−
|| Make sure safety protocols are being followed ||  ||  ||
 
−
|-
 
−
|| Communicate with appropriate staff/areas about unusual gizmos ||  ||  ||
 
−
|-
 
−
|| If it's slow, find tasks for all volunteers (if necessary, move them to another area)  ||  ||  ||
 
−
|-
 
−
|| Tidy and clean the area as needed ||  ||  ||
 
−
|-
 
−
|}
 
−
 
−
 
−
 
−
{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%
 
−
|- style="background:black; color:white"
 
−
!| Closing Sorting
 
−
!| Date
 
−
!| New Hire Initials
 
−
!| Staff Initials
 
−
|-
 
−
|| Turn off Walkie Talkie ||  ||  ||
 
−
|-
 
−
|| Tidy Printer Triage area, put tools away ||  ||  ||
 
−
|-
 
−
|| Take paper recycling out on Thursday ||  ||  ||
 
−
|-
 
−
|| Double check that no hard drives (or other data-bearing devices) are left out ||  ||  ||
 
−
|-
 
−
|| Clear carts, put items on Sorting shelf ||  ||  ||
 
−
|-
 
−
|| Turn off computers in basic testing area ||  ||  ||
 
−
|-
 
−
|| Turn off lights ||  ||  ||
 
−
|-
 
−
|| Tidy and clean the area as needed ||  ||  ||
 
 
|-
 
|-
 
|}
 
|}
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!| Staff Initials
 
!| Staff Initials
 
|-
 
|-
−
|| Sort and bag batteries ||  ||  ||   
+
|| Sorting and bagging batteries ||  ||  ||   
 
|-
 
|-
−
|| Go through boxes to ensure they have appropriate items in them (see [[Receiving Boxes]]) ||  ||  ||
+
|| QCing Sorting Boxes (see [[Receiving Boxes]]) ||  ||  ||
 
|-
 
|-
−
|| Basic testing (but leave enough work for scheduled volunteers) ||  ||  ||
+
|| Basic Testing (but leave enough work for scheduled volunteers) ||  ||  ||
 
|-
 
|-
−
|| Clean sorting area (sweep, put away extra cups, remove stuff from under the table and in corners) ||  ||  ||
+
|| Clean Sorting area (sweep, put away extra cups, remove stuff from under the table and in corners) ||  ||  ||
 
|-
 
|-
 
|| Break down and bag Styrofoam  || || ||
 
|| Break down and bag Styrofoam  || || ||
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|| Ask the recycling staff if there are any open spots at Table or Bench for receiving volunteers  || || ||
 
|| Ask the recycling staff if there are any open spots at Table or Bench for receiving volunteers  || || ||
 
|-
 
|-
−
|| Clean up basic testing area (cull ugly keyboards, mice, speakers)  || || ||
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|| Clean up Basic Testing area (cull ugly keyboards, mice, speakers)  || || ||
 
|-
 
|-
 
|}
 
|}
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|| Streamfishing ||  ||  ||  
 
|| Streamfishing ||  ||  ||  
 
|-
 
|-
−
|| Preventing theft (no coats hanging in sorting!) [[Preventing theft in receiving|wiki page]] ||  ||  ||  
+
|| Preventing theft (no coats hanging in Sorting!) [[Preventing theft in receiving|wiki page]] ||  ||  ||  
 
|-
 
|-
 
|}
 
|}
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!| Staff Initials
 
!| Staff Initials
 
|-
 
|-
−
|| Sales priorities: 1. Thrift store, 2. Online sales, 3. Bulk Sales||  ||  ||  
+
|| Sales priorities: 1. Online Sales, 2. Thrift Store, 3. Bulk Sales||  ||  ||  
 
|-
 
|-
 
|| Items that online sales likes ||  ||  ||  
 
|| Items that online sales likes ||  ||  ||  
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|-
 
|-
 
|}
 
|}
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[[Category:Receiving]]
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[[Category:Training]]

Latest revision as of 15:24, 15 August 2014

deletion

This page has been migrated to a document on Free Geek's Google Drive.

Information remaining behind may no longer be relevant.

MIGRATOR:

When you have tagged this page as migrated,
please add a link to the new document on Google Drive.

(Link to new page immediately below.)


Link

Your main responsibilities are to:

  • Teach Adoption volunteers basic intake procedures using this page as a guide.
  • Teach Adoption volunteers about Safety Procedures. Learn about what to do with potentially hazardous stuff.
  • Manage flow of gizmos through the Sorting area:
  • Keep staff updated on changes in receiving and sorting
  • Ensure that Receiving and Sorting are well integrated with Free Geek's production, sales, and recycling areas:
    • Run Basic Testing so that the adoption volunteers, the store, and hardware grants get what they need.
  • Maintain sanity and be a good role model for your volunteers! Be calm, positive, and fun.
  • Strive to improve the organization, training, and communication within receiving and with other areas.



Checklist

This is a training checklist for new Sorting staff members and interns. It may be printed out and used until the new staff member/intern is fully trained.

New staff member/intern's name: __________________________________

Trainer's Name: _____________________________________


Sorting Basics Date New Hire Initials Staff Initials
Priorities (Clearing the Carts, Sorting)
Assisting a Donor in Warehouse
OR E-Cycles Training and Stickering (see Ewaste Training)
Identifying tricky gizmos (e.g systems vs. servers, copiers vs. multi-function printers, etc.)
Clearing the Carts
Secure Data Area (SDA) Incoming
CRT and LCD Monitor Incoming
CRT TV Incoming
Printer Incoming
LCD TV Incoming
MacLand Incoming


During a Shift Date New Hire Initials Staff Initials
Opening/Closing Checklist
Introduce yourself to all volunteers
Assess new volunteers' abilities (check schedule to verify) and train them accordingly
If it's slow, find tasks for all volunteers (if necessary, move them to another area)
Keep in touch with Receiving in order to direct Runners
Communicate with appropriate staff/areas about unusual gizmos
Sort and empty boxes that are filling up
Maintain Data Security in Sorting (and check for data bearing devices)
Oversee Safety Protocols and appropriate behavior in Sorting


Receiving/Sorting Boxes (Including how to sort/empty each box) Date New Hire Initials Staff Initials
Cords
Re-use/Testing
Recycling
Tapes and Disks
Styrofoam and Packaging Materials
Copper Bearing Materials
Dirty/Junk plastic,filmy plastic, E-plastic
Cardboard boxes and Recycling
Garbage
A/V Incoming Area
Keyboard/Mice Testing Area
Speaker Testing


Health and Safety in Receiving/Sorting Date New Hire Initials Staff Initials
Review Safety Procedures in Receiving
Review Hazardous chemicals list
Safe Lifting
Carts
Avoiding tripping hazards in standing/walking areas
Safe Stacking Procedures in SDA and A/V incoming area
Broken/Open CRT Monitors
Broken Fluorescent Light Bulbs
Leaking Batteries
Mercury bearing thermostats or thermometers


Data Security Date New Hire Initials Staff Initials
Explain why data security is important
Laptops (to SDA --no power supplies)
Hard drives (to SDA)
External hard drives (to SDA--with cord)
Cell phones, PDAs, Digital Cameras, flash drives, etc. (to the Lock Box in Receiving)
Tivos, DVRs, and other misc. with potential hard drives (to SDA)
XBox 360, Playstation 3, other newer gaming systems (to SDA)
CDs/DVDs (shred/cut if home-made) and other media


Donations at Warehouse entrance and Staffing Sorting Alone Date New Hire Initials Staff Initials
Large Donations - Tallying Covered and Uncovered items (see Handling Large Donations at Receiving)
Organize and tally the carts
If alone (without volunteers), volunteers from Recycling may need to be involved
Ask nearby staff members to cover/provide backup (or have the Front desk page for backup) when needed


When Things Are Slow Date New Hire Initials Staff Initials
Sorting and bagging batteries
QCing Sorting Boxes (see Receiving Boxes)
Basic Testing (but leave enough work for scheduled volunteers)
Clean Sorting area (sweep, put away extra cups, remove stuff from under the table and in corners)
Break down and bag Styrofoam
Sort anti-static bags and shopping bags for the Store
Ask the recycling staff if there are any open spots at Table or Bench for receiving volunteers
Clean up Basic Testing area (cull ugly keyboards, mice, speakers)


Basic Testing Date New Hire Initials Staff Initials
Keyboards (Testing, Sorting and Storage)
Mouse (Testing, Sorting and Storage)


Volunteers In Sorting Date New Hire Initials Staff Initials
White Board for Names
Training Volunteers in Receiving
Passive Solicitation Policy: review, sign & file
Shadow two staff members as they orient volunteers
Volunteer Safety
Volunteer Recognition (Geek Love notes, etc)
Volunteer Break Policy
Volunteers with different abilities
Streamfishing
Preventing theft (no coats hanging in Sorting!) wiki page


Recycling Date New Hire Initials Staff Initials
Monitor Tetris
Steel bin
Cardboard bin
Paper Bins
Gaylords (where to set our boxes)
Advanced Recycling/Deconstruction shelves
What to communicate with the Recycling staff about


The Store Date New Hire Initials Staff Initials
Tour the store--see what they sell.
Explain why the store is important to Free Geek and Receiving's role in generating funds.
To leave in the packaging or not in the packaging? Cords, no! Some other stuff, yes.
Bringing items to the store
Items that the store likes/does not like
What to communicate with the sales staff about (large donations, etc)


Online Sales and Bulk Sales Date New Hire Initials Staff Initials
Sales priorities: 1. Online Sales, 2. Thrift Store, 3. Bulk Sales
Items that online sales likes
What to communicate with Online Sales staff about
Items that Bulk Sales likes
What to communicate with Bulk Sales about


Other Areas Date New Hire Initials Staff Initials
Hardware [Advanced] testing (incoming, what they test, etc.)
Build
Laptops
MacLand
SDA


Admin Date New Hire Initials Staff Initials
The Receiving/Sorting Wiki Category
Receiving Boxes
Recycling E-Mail List (subscribe and explain)
Printing 'Uncovered' Stickers
Printing and Laminating Signs
Retrieved from "http://wiki.freegeek.org/index.php?title=Sorting_Training&oldid=70808"