Stakeholder Feedback

This page was created to list the questions the website redesign team came up with to find out how our various stakeholders use our website, their needs and preferences for its look, feel and functionality going forward.

General Questions

• What are your feeling towards Free Geek and what comes to mind when you think about Free Geek?
• How do you generally use and rely on the internet to achieve your goals?
• What items/information do you expect to see on the home page of a website?
• What information on the site did you find most useful?
• What types of information were difficult or were you unable to find?
• What features or pages do you access the most on the current site?
• What type of interactivity are you looking for on a website?
• Can you list some of your likes and dislikes about the current version of the website?
• Does the current site meet your needs and how likely would you be to seek out a competitor's website?
• Have I missed anything or do you have anything to add?
• How often do you use the search function? Where do you want the search bar located on the home page?

Stakeholder-Specific Questions

Volunteers

• Was the Volunteer Info Request form on the current site easy to use and understand?
• Did you get the information that you requested?
• Were the different types of volunteer opportunities adequately described and what you expected?

Hardware Donors

• Did the current site accurately describe the types of items that can and cannot be donated?
• Was the donation process described adequately?
• What information/resources would you provide that would make the donation process easier?

Financial Donors

• What features would you like to see on the site that would make it easier to make a financial donation to Free Geek?
• Did you find the necessary information required to make the donation process easy and did you feel comfortable making your donation online?

Students

• Was the Class Request, Internship question, or Internship application form on the current site easy to use and understand?
• Did you get the information that you requested?
• Was the class schedule easy to find and did it give enough information to accurately describe the offered classes?