Difference between revisions of "Stakeholder Feedback"
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(Created page with "This page was created to list the questions the website redesign team came up with to find out how our various stakeholders use our website, their needs and preferences for its l…") |
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== Stakeholder-Specific Questions == | == Stakeholder-Specific Questions == | ||
| + | '''Employees''' | ||
| + | * As a Free Geek employee, what do you most often use the site for? | ||
| + | * What features or information would you most like to see added/changed on the current site? | ||
| + | |||
'''Volunteers''' | '''Volunteers''' | ||
* Was the Volunteer Info Request form on the current site easy to use and understand? | * Was the Volunteer Info Request form on the current site easy to use and understand? | ||
| Line 34: | Line 38: | ||
* Was the class schedule easy to find and did it give enough information to accurately describe the offered classes? | * Was the class schedule easy to find and did it give enough information to accurately describe the offered classes? | ||
| − | ''' | + | '''Recycling Vendors''' |
| + | * Does the information currently on the site give clear and concise guidelines as to what Free Geek looks for in a recycling vendor? | ||
| + | * What information, if any, did you find lacking or missing? | ||
| + | |||
| + | '''Board Members''' | ||
| + | * Do you feel the current site accurately represents Free Geek and its goals? | ||
| + | * What changes or additions would you like to see made to the site? | ||
| + | * In addition to the annual report, what financial and/or company information would you like to be able to access on the site? | ||
| + | |||
| + | '''Other Free Geeks''' | ||
| + | * What tips or tricks can you suggest on different ways to maintain the website? | ||
| + | * What features on your site work well and which ones don't work as expected? | ||
| + | * Is there any information/features that you have added or removed from your site due to feedback from visitors of the site? | ||
| + | |||
| + | '''Other Institutional Partners''' | ||
| + | * What pertinent information about being partnered with Free Geek would you like to see on the site and what information do you currently find most useful? | ||
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[[Category:2012 Website Redesign Project]] | [[Category:2012 Website Redesign Project]] | ||
Revision as of 11:49, 28 September 2012
This page was created to list the questions the website redesign team came up with to find out how our various stakeholders use our website, their needs and preferences for its look, feel and functionality going forward.
General Questions
- What are your feeling towards Free Geek and what comes to mind when you think about Free Geek?
- How do you generally use and rely on the internet to achieve your goals?
- What items/information do you expect to see on the home page of a website?
- What information on the site did you find most useful?
- What types of information were difficult or were you unable to find?
- What features or pages do you access the most on the current site?
- What type of interactivity are you looking for on a website?
- Can you list some of your likes and dislikes about the current version of the website?
- Does the current site meet your needs and how likely would you be to seek out a competitor's website?
- Have I missed anything or do you have anything to add?
- How often do you use the search function? Where do you want the search bar located on the home page?
Stakeholder-Specific Questions
Employees
- As a Free Geek employee, what do you most often use the site for?
- What features or information would you most like to see added/changed on the current site?
Volunteers
- Was the Volunteer Info Request form on the current site easy to use and understand?
- Did you get the information that you requested?
- Were the different types of volunteer opportunities adequately described and what you expected?
Hardware Donors
- Did the current site accurately describe the types of items that can and cannot be donated?
- Was the donation process described adequately?
- What information/resources would you provide that would make the donation process easier?
Financial Donors
- What features would you like to see on the site that would make it easier to make a financial donation to Free Geek?
- Did you find the necessary information required to make the donation process easy and did you feel comfortable making your donation online?
Students
- Was the Class Request, Internship question, or Internship application form on the current site easy to use and understand?
- Did you get the information that you requested?
- Was the class schedule easy to find and did it give enough information to accurately describe the offered classes?
Recycling Vendors
- Does the information currently on the site give clear and concise guidelines as to what Free Geek looks for in a recycling vendor?
- What information, if any, did you find lacking or missing?
Board Members
- Do you feel the current site accurately represents Free Geek and its goals?
- What changes or additions would you like to see made to the site?
- In addition to the annual report, what financial and/or company information would you like to be able to access on the site?
Other Free Geeks
- What tips or tricks can you suggest on different ways to maintain the website?
- What features on your site work well and which ones don't work as expected?
- Is there any information/features that you have added or removed from your site due to feedback from visitors of the site?
Other Institutional Partners
- What pertinent information about being partnered with Free Geek would you like to see on the site and what information do you currently find most useful?