Talk:Build Program Exit Survey
Current test link for survey: http://freegeek.limequery.com/index.php?sid=48992&newtest=Y&lang=en
- Questions to potentially use
- What is your favorite thing about Free Geek? What would you like to see change about Free Geek?
- Would you recommend Free Geek to your friends? YES / NO
- Why or why not?
- How did you find out about Free Geek?
- Free Geek would like to collect testimonials to use in promotional materials. Would you like to share? (Yes/No) Tell us a story about your volunteer experience at Free Geek, how a computer will affect your life, etc.
Opening Message
Thanks for being a part of the Build Program at Free Geek! We are a volunteer-driven organization and could not exist without your help. Your feedback helps us improve our programs for the better.
This survey contains 5 sections: Hardware Identification feedback, System Evaluation feedback, Build and Quality Control feedback, Overall Impressions, and Demographic Information. You can save the survey and return at any time. All of the questions are optional.
Hardware Identification Feedback
- Hardware Identification is the first "step" in Free Geek's Build Program, where volunteers work their way through a series of lesson boxes (for example, Box A = Memory/RAM, Box B = Cards, Box C = Motherboards, Box D = Drives, Box E = Hard Drives, and Box F = Processors)
- Did you complete Hardware Identification, or did you "test out" (skip the class to go straight to System Evaluation)?
- Completed
- Tested Out
- (if they completed it)
- Did you complete Hardware Identification in one session or in multiple sessions?
- One session
- More than one session
- Don't remember
- No answer
- Hardware Identification currently lasts approximately 2.5 hours. Do you think that the time was
- Not enough
- About right
- Too long
- Don't remember
- No answer
- Do you have any comments you'd like to share about the structure or scheduling of Hardware Identification?
- Please rate the staff/interns on the following qualities (scale of 1 to 5, with 1 = not very, and 5 = very)
- Knowledgeable
- Accessible
- Helpful
- Please rate the teaching materials on the following qualities (scale of 1 to 5, with 1 = not very, and 5 = very)
- Understandable
- Easy to read
- Informative
- Do you have any other comments you'd like to share about teaching materials in Hardware Identification?
System Evaluation Feedback
- System Evaluation is the second "step" in Free Geek's Build Program, where volunteers work through a series of flowcharts to determine whether Free Geek wants to reuse or recycle each system
- Please rate the staff/interns in System Evaluation on the following qualities
- Knowledgeable
- Accessible
- Helpful
- Do you have any other comments you'd like to share about instructors in System Evaluation?
- Please rate the flowcharts in System Evaluation on the following qualities
- Understandable (clear in their meaning/directions)
- Easy to read (appearance, font size, etc.)
- Functional (serve their purpose)
- Do you have any other comments you'd like to share about the flowcharts in System Evaluation?
Quality Control and Build Feedback
- Please rate the Build Instructors on the following qualities
- Knowledgeable
- Accessible
- Helpful
- Respectful
- Do you have any other comments you'd like to share about Build Instructors?
- Please rate the Quality Control checklist on the following qualities
- Understandable
- Easy to read (appearance, font size, etc.)
- Functional
- Do you have any other comments you'd like to share about Quality Control?
- Please rate the Build checklist on the following qualities
- Understandable
- Easy to read (appearance, font size, etc.)
- Functional
- Do you have any other comments you'd like to share about Build?
- Please rate the Build Room in the following areas
- Room layout
- Room organization
- Cleanliness
- Accommodation to special needs
Overall
- Other than your time here at Free Geek, is this the first time you've built a computer?
- Yes
- No
- Overall, did the Build Program meet your expectations? For example, if there was something that you wanted to learn but didn't, please explain below.
- Yes
- No
- No answer
- Comment box
- Do you have any comments you'd like to share about the structure or scheduling of Build?
- Do you feel like the tour properly prepared you for the Build program?
- Yes
- No
- No answer
- Comment box
- Please rate your level of comfort/familiarity with computer HARDWARE before and after completing the Build Program at Free Geek.
- Hardware BEFORE
- Hardware AFTER
- Please rate your level of comfort/familiarity with computer SOFTWARE before and after completing the Build Program at Free Geek.
- Software BEFORE
- Software AFTER
- What year did you start the Build program? (YYYY)
- Approximately how many hours did it take you to complete the Build Program?
- 40 hours or less
- 41 - 60 hours
- 61 - 80 hours
- 81 - 100 hours
- 100+ hours
- Did you take the command line class?
- Yes
- No
- (If yes) Was the Command Line class helpful in Build?
- Yes
- No
- No answer
- Are you interested in volunteering in other areas at Free Geek?
- Yes
- No
- (If yes) Free Geek would like to compile a list of volunteers interested in donating their time outside of the Build, Adoption, and Volunteer Intern programs.
- Please rate your level of interest and experience in the following areas (1 = none, 5 = lots)
- Events
- Programming
- Organizing/Data Entry
- Carpentry
- Graphic :Design
- PR/Outreach
- Fundraising
- Please enter your name AND a phone number or email address so we can contact you about special volunteer projects.
Demographic Information
This section is entirely optional. Free Geek is interested in collecting demographic information about our volunteers in order to give us a better understanding of the community we serve.
- What is your zip code?
- What is your yearly household income, including all earners in your household? - OR - What is your own yearly income?
- Less than $10,000
- $10,000 - $19,999
- $20,000 - $29,999
- $30,000 - $39,999
- $40,000 - $49,999
- $50,000 - $59,999
- $60,000 or above
- No answer
- What is the highest level of education you have completed?
- Less than high school
- High school/GED
- Some college
- 2-year college degree (Associates Degree)
- 4-year college degree (BA, BS)
- Master's Degree
- Doctoral Degree
- Professional Degree (JD, MD)
- No answer
- Race/Ethnicity (check any that apply)
- American Indian / Native American
- Asian
- Black / African American
- Hispanic / Latino
- White / Caucasian
- Pacific Islander
- Other [type in answer]
- No answer
- Gender
- Female
- Male
- Other [type in answer]
- No answer
- What year were you born?
- Employment Status - Are you currently...?
- Employed for wages
- Self-employed
- Out of work and looking for work
- Out of work but not currently looking for work
- A homemaker/stay-at-home parent
- A student
- Retired
- Unable to work
- No answer
- Did you require any special accommodations while at Free Geek?
- Yes
- No
- (If yes) - Please rate how Free Geek responded to your needs
- Scale of 1 (poorly) to 3 (adequately) to 5 (well)