Template:Laptop Audio

☐ Find the headphone jack; it is usually colored green or marked with a headphone symbol.
☐ Find a pair of headphones or speakers from the shelf.
☐ Run basiccheck -m or use an audio CD to test the jack output; mark your findings on the Keeper label.

Troubleshooting Audio

In laptops, we cannot physically replace the sound card, like we can in a desktop system. This limits our options when things go wrong. However, we can:

• ensure that the sound card is recognized by the system by running lspci grep| -i audio.
• double check that audio is not muted in the GUI (look for the audio symbol in the top panel of the Desktop).
• run alsamixer in a terminal and check that volume levels for "Master" and "PCM" are set around 90.
• check the sound hardware settings that Ubuntu is using. To do this in 10.04, navigate to:

System >> Preferences >> Sound, and click the Hardware tab. Click on the dropdown box by Profile.
Select each hardware option in the menu one by one, and repeat the basiccheck test for each.

Requirements

At best, all audio outputs should work.
☐ Note if speakers do not work, or are not present.
☐ Note if the headphone jack does not work.
☐ If both the internal speakers and the headphone jack are not working, check with your instructor.