Template:Training Guide for Hardware Grants Internship

The following orientation form should be printed out, completed, and placed in the new Hardware Grant volunteer or intern's file.

Hardware Grants Orientation Checklist

When new hardware grants worker is hired, there are several steps that need to be performed. It's the buddy's job to make certain these steps are accomplished. Most of these things must be done by other people but it's the buddy's responsibility to make certain that it gets done and that a complete hard copy of this document exists in the new worker's file.

The buddy needs to determine an orientation schedule, and will need to arrange appointments with other staff members or interns who are responsible for parts of the orientation. Please orient new hardware grants worker on the following.

New Hardware Grant Intern's Name: __________________________________

Buddy's Name: _____________________________________

Policy Briefing	Date	Trainee Initials	Staff Initials
Take Orientation tour
Volunteer Intern Contract: review, sign & file
Requesting schedule changes/days off: speak with Hardware Grants Coordinator
Arriving Late and Cancellations: call 503-232-9350 x.116 or e-mail the Hardware Grants Coordinator
Explain that supervisor will regularly check-in
Emergency Info Request: enter ER contact, phone # & any allergies into database

Technical Orientation	Date	Trainee Initials	Staff Initial
Create RT account (with Michael, Vagrant, Ryan, or Richard)
Get a Free Geek e-mail account (with Michael, Vagrant, Ryan, or Richard)
Create a database account (with Hardware Grants Coordinator)
Add to grants list (with Hardware Grants Coordinator)
Build program
Ubuntu Linux

Cultural Orientation	Date	Trainee Initials	Staff Initials
Introduced around to staff and core volunteers
Explain what to expect the first few weeks
Free Geek FAQ - useful for talking on the phone
Netiquette at Free Geek and in Hardware Grants
Documentation
Where to park your car (11th Avenue, 10th just South of Mill, etc.

Physical Orientation	Date	Trainee Initials	Staff Initials
Review building layout and names for various areas
Safety training, details on that page
Indicate Monkeyhouse

Hardware Orientation	Date	Trainee Initials	Staff Initials
Indicate grantable PCs near classroom
Distinguish FG-PDX PCs from FreekBoxen
Indicate grantable hardware and storage space in warehouse
Indicate keyboards, mice, and cords in warehouse
Indicate network gizmos, USB devices, and other gizmos in the thrift store
Explain Friend Discount. Thrift Store Policy#Grant Recipients
Introduce to digital Hardware Grants Wait Lists
Review Hardware Grants What We Can Give Out List

Administrative Orientation	Date	Trainee Initials	Staff Initials
Review How to approve/deny grants
Review Using RT for Hardware Grants
Learn RT basics
Enter data regarding disbursements into database
Review Phone System Howto

Disbursement Orientation	Date	Trainee Initials	Staff Initials
Shadow your trainer and/or other shepherds during a disbursement
Assist your trainer and/or other shepherds during a disbursement
Be shadowed by your trainer during a disbursement
Resource Packet For Grants, Class Information Sheet, and Tech Support Cards (for auction grants only)
Tech support lowdown