Difference between revisions of "Troubleshooting in Build: Hard Drive"

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==DESKTOP BUILD: HARD DRIVE TROUBLESHOOTING==
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{{migrated}}
  
First ensure that the hard drive you are placing in the desktop computer is the correct size based on the spec build worksheet. Ensure that the correct connections (ie SATA or PATA (IDE)) are available in the system, with the corresponding cables to each, for the hard drive available. What follows are a few common issues relating to installing and accessing hard drives:
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[https://docs.google.com/a/freegeek.org/document/d/1vlb-39un7JiMUpsAe8nNb7n3G-JW7eI1tdFMrT8GCac/edit?usp=sharing Link]
  
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=Hard Drive Troubleshooting=
  
{|class="wikitable" style="text-align:left" font-size="90%" border=".05" cellpadding=".4" width=100%  valign="top"
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First make sure that the hard drive you are placing in the desktop computer is the correct size based on the [[Build Specs]] worksheet. Make sure the system has the proper interface for your hard drive (e.g, IDE, SATA), and the cable is properly connected both to the hard drive ''and'' the motherboard.
|style="text-align:left" width="20%"|'''Common Issues'''
 
  
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NOTE:  if you are connecting a SATA powered hard drive that ALSO has a 4-pin molex power connection, DO NOT plug in both the SATA power cable and the molex 4-pin cable.  If there are SATA ports use only SATA connectors.
  
Symptom:
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{| border="1" fontname="Nimbus Sans" fontsize="12" cellpadding="5" cellspacing="1"
When starting up the computer, the hard drive clicks, chirps, or otherwise makes odd noises.
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|width="35%" align="left"|<h2>Symptoms</h2>
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|align="left"|<h2>Solutions</h2>
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!When starting up the computer, the hard drive clicks, chirps, or otherwise makes odd noises.
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Something is not functioning as it should in the hard drive... recycle it and obtain another.
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!A SMART Warning on my desktop is telling me that the "Hard drive failure imminent", or some other indication the hard drive is dying.
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Properly shut down the system (from inside of the operating system), unplug the power cord, remove and replace the hard drive.
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!I can't find the hard drive in BIOS, and/or the computer doesn't load Ubuntu after BIOS screen.
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# Ensure that somewhere in BIOS the Hard Drive is detected or the interface on the motherboard the drive is connected to is enabled and/or set to automatically detect devices (for assistance, ask a neighbor or build instructor for navigating BIOS).
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# If the hard drive is IDE, double check that its jumpers are set to Master and that it's connected to the last IDE plug along the ribbon cable.  If the hard drive doesn't have a diagram depicting its jumper setting, you can usually find it by Googling the model number.  Often times, no jumper means Master.  You may want to try plugging the cable connecting the Hard drive into another IDE/Sata Port on the motherboard.
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# Try replacing the IDE/SATA cable.
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# Try disconnecting/disabling all other boot devices (e.g., optical drives, network boot) except for the hard drive.
  
Solution:
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If Ubuntu still isn't coming up, you might still be able to get into [[GRUB]] ('''GR'''and '''U'''nified '''B'''ootloader) and attempt to edit some of the boot parameters for the kernel. This can be intimidating, especially if you aren't yet comfortable with the command-line, so don't feel bad about calling over a Build Instructor to help walk you through the process.
Something is not functioning as it should in the hard drive...recycle it and obtain another.
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|}
  
 
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==References==
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*[[Hard_Drive_Sizing|For general Hard Drive info]]
 
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*[http://www.techadvice.com/tech/h/harddrivets.htm#1| More troubleshooting info]
 
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*Or, just [http://www.google.com| Google] a description of the issue you're having!
Symptom:
 
A SMART Warning on my desktop is telling me that the "Hard drive failure imminent", or some other indication the hard drive is dying.
 
 
 
Solution:
 
Simply shut down the system properly, unplug the power chord, remove and replace the hard drive.
 
 
 
 
 
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Symptom:
 
I Can't find the hard drive in BIOS, and/or the computer doesn't load Ubuntu after BIOS screen.
 
 
 
Solution:
 
:1) Ensure that somewhere in BIOS the Hard Drive is detected or is set to Auto (for assistance, ask a neighbor or build instructor for navigating BIOS).
 
::2) Make certain that the Hard Drive is jumpered to the master pins and plugged into the primary SATA/IDE port. You may have want to try plugging the cable connecting the Hard drive into another IDE/Sata Port on the motherboard.
 
:::3) Try replacing the IDE/SATA cable. 
 
 
 
 
===References===
 

Latest revision as of 15:50, 18 April 2014

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Information remaining behind may no longer be relevant.

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(Link to new page immediately below.)


Link

Hard Drive Troubleshooting

First make sure that the hard drive you are placing in the desktop computer is the correct size based on the Build Specs worksheet. Make sure the system has the proper interface for your hard drive (e.g, IDE, SATA), and the cable is properly connected both to the hard drive and the motherboard.

NOTE: if you are connecting a SATA powered hard drive that ALSO has a 4-pin molex power connection, DO NOT plug in both the SATA power cable and the molex 4-pin cable. If there are SATA ports use only SATA connectors.

Symptoms

Solutions

When starting up the computer, the hard drive clicks, chirps, or otherwise makes odd noises.

Something is not functioning as it should in the hard drive... recycle it and obtain another.

A SMART Warning on my desktop is telling me that the "Hard drive failure imminent", or some other indication the hard drive is dying.

Properly shut down the system (from inside of the operating system), unplug the power cord, remove and replace the hard drive.

I can't find the hard drive in BIOS, and/or the computer doesn't load Ubuntu after BIOS screen.
  1. Ensure that somewhere in BIOS the Hard Drive is detected or the interface on the motherboard the drive is connected to is enabled and/or set to automatically detect devices (for assistance, ask a neighbor or build instructor for navigating BIOS).
  2. If the hard drive is IDE, double check that its jumpers are set to Master and that it's connected to the last IDE plug along the ribbon cable. If the hard drive doesn't have a diagram depicting its jumper setting, you can usually find it by Googling the model number. Often times, no jumper means Master. You may want to try plugging the cable connecting the Hard drive into another IDE/Sata Port on the motherboard.
  3. Try replacing the IDE/SATA cable.
  4. Try disconnecting/disabling all other boot devices (e.g., optical drives, network boot) except for the hard drive.

If Ubuntu still isn't coming up, you might still be able to get into GRUB (GRand Unified Bootloader) and attempt to edit some of the boot parameters for the kernel. This can be intimidating, especially if you aren't yet comfortable with the command-line, so don't feel bad about calling over a Build Instructor to help walk you through the process.

References