Difference between revisions of "User:Lynnae/Laptop Binder"

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Remove the hard drive.
 
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Revision as of 15:14, 2 October 2012

Laptop Build Binder Drafts

Core Tasks Page

Abbreviated Guide for Builders

Check for broken or damaged parts, repair as directed by your instructor. Note missing parts on the Keeper label.


Verify Keeper label information.


Find the appropriate AC adapter and mark the Keeper label.


Install an imaged hard drive.


Set BIOS boot order. Verify the RAM installed against the specification category. Confirm that no BIOS passwords are set.


Troubleshoot any wireless issues, and confirm WiFi is working.


Run basiccheck .


Test the optical drive (Audio, Data, Live Boot ISO, CD/DVD-RW, blanking).


Test all USB ports.


Test all input devices: keyboard, trackpad, and webcam if available.


Run printme.


Prepare the system for QC: Make sure all tests have been run and marked completed on the Keeper label.



Abbreviated Guide for Evaluation

Remove the hard drive.


Check the optical drive for disks.


Recycle all machines with floppy drives or without USB ports. Consult instructor for machines with extensive damage.


Find an appropriate AC adapter.


Troubleshoot POST as needed, and determine specifications from BIOS or the Hardware Detection Kit.


Fill out a Keeper Label.


Install needed components according to specifications listed on the white board.


Start Memtest86+ at the testing station.


Media

Revised Laptop Keeper Label
AC Adapter Sketch

Editing Laptop Build Checklist

Detailed instructions that correspond to the Core Tasks list.


The laptop you are working with should already have been through evaluation, and have a Keeper label affixed to the lid. These steps are intended to guide you through the Build portion of the Keeper label only, other tests will need to be run before the laptop goes to Quality Control. Your instructor will be able to answer questions and check your work. Never overlook the help your fellow builders can provide. You can also find information on the Free Geek wiki at Laptop.

STEPS NOTES AND DETAILED INSTRUCTIONS
Check For Broken or Damaged Parts

Visually inspect laptop for broken screen, missing keys, weak hinges, cosmetic problems, etc. If in doubt, check with your instructor and make repairs as directed.

  • DOCUMENT SCREEN SWAP PROCEDURE?
  • EXPLAIN PARTS MACHINES
  • KEYBOARD REPAIRS
Look at the Keeper Label

The Keeper label is used to ensure that all systems are built to proper specifications, and to keep track of the build process. Accurate information on the Keeper label is also essential for keeping our laptop hoards organized. If something is confusing or looks wrong, fix it or check with your instructor. Information about the system that you can't deal with right away can be entered in the Notes section. To begin the build process, check the Make, Model, CPU, and RAM portions of the Keeper Label and add whatever is missing.

Get a Power Supply

Look for a label on the bottom of the laptop that described its output Voltage and Amperage requirements. Grab an appropriate power supply from the labeled boxes on the shelves (the box labels are color-coded by brand for easy locating). The barrel or 'jack' of the AC adapter will need to fit into the laptop plug, and the AC adapter center pin will need to be the correct length to provide power.

  • HOW TO TEST AN AC ADAPTER
Install imaged hard drive

Get a hard drive from your instructor, install the hard drive in the caddy (attach an adapter if necessary) and then install it in the laptop.

Install appropriate optical drive (if missing or CD read only)

Look on the Optical Drive shelf to see if any are available for the model you are working with. If nothing seems like it will fit, ask your Instructor if any Parts Machines are available.

  • Still using this step? Remove?
Power Up Laptop

Start your engines!

Enter BIOS

If you see an error message like "checksum error, defaults loaded" then your CMOS battery is dead. Ask your instructor what to do about it.

  • HOW TO ENTER BIOS
  • ABOUT BIOS AND EFI
Set boot order in BIOS

Look for the boot order in BIOS. Of the available options, the preferred order is as follows : CD-ROM boots first; Hard drive boots somewhere between CD-ROM and Network; Network boots last. Get as close as possible, depending on the BIOS, but make sure the Network boot isn't before the hard drive.

While in BIOS, check the RAM

The build category (High End, Mid Grade, Low End, etc) of your laptop is determined by the specs on the keeper label. Check the whiteboard and confirm that the correct amount of RAM is installed.

Boot to Ubuntu

Boot to the hard drive. Log in as "oem" (password: freegeek).

Get wireless working.

Click the Network icon on the top panel to see if wireless is installed and working.

  • Wireless is present and shows networks to connect to
    1. Select freegeek from the list of available wireless networks,
    2. Once you're connected, open Firefox and try navigating to a webpage (for example, http://llama.freegeek.org),
    3. You should see a Free Geek's Wireless Terms of Service page. Read through it, if you care to, and click I accept at the bottom of the page,
    4. Confirm that you can browse to webpages, and move on to the next step.
  • Wireless is present, but no networks are seen
    1. If you see a message like "Wireless is disabled", try right clicking the Network icon and confirming the Enable Wireless option is checked off. If that doesn't work, try locating the Wireless switch on the keyboard; either a physical button or switch, frequently located on the sides of the laptop or above the keyboard.
    2. If you see a messsage like "Device not ready", the proper drivers may not yet be installed. Go to System >> Administration >> Hardware Drivers and see if any options are listed there. Before you select an option from the list, make sure you're connected to the network with an ethernet cable. After it's finished installing a driver, if you still see the same error, try running the following in a terminal: sudo service networking restart
    3. If none of the above works, consult your Instructor or try looking online. You can also try looking at the Wireless Tips page for some ideas.
  • Wireless isn't present
    1. If the Network icon doesn't show an option for wireless, you may not have a wireless card installed. Ideally, we would like to use PCI or Mini-PCI wireless cards, although PCMCIA cards are an acceptable alternative.
Run basiccheck

Open the command line terminal and type basiccheck. You will need to be connected to the network (Either Wireless or LAN) to test the networking step. If you encounter any errors, check with your instructor.

Test optical drive - data, sound, and DVD

For each drive:

  • Use a music disc to test sound.
  • Test-read a data CD (if any data shows up in the file browser that opens, test passes. Skip this test if you have a RW, you will test data read in the next step).
  • Test the DVD-ROM, if present. If a DVD icon appears on the desktop, the test passes. Do not install codecs.
Test CD/DVD writing

We generally use Brasero to test CD/DVD writing, although it will occasionally fail. If this happens, then we use another writing utility called K3b. If the drive is a DVD-RW, you only need to test writing to DVD.

For Brasero:

  1. Open up Brasero Disc Burning (under Applications >> Sound & Video)
  2. Click Data Project
  3. Click the green + symbol (near the top left of the window) and select examples.desktop.
  4. Click Burn on the lower right-hand corner.
  5. A new window will appear with a few options. If available, select User burnproof and Burn the image directly without saving it to disk and click Burn.
  6. When a disk is done, verify that it contains the files you wrote to it by inserting the disc and checking out what pops up.

For K3b:

  1. Check that K3b is installed. Look for it under Applications >> Sound & Video, and select it if it's there.
    • If K3b isn't listed, you can install it by searching for k3b in the Ubuntu Software Center, or by typing sudo apt-get install k3b into a terminal.
  2. Select New Data Project (near the bottom of the window, or through File >> New Project >> New Data Project).
  3. Double-click examples.desktop in the top-right window pane so that it appears in the bottom window pane.
  4. Click Burn, and then click Burn again on the window that pops up.
  5. When a disk is done, verify that it contains the files you wrote to it by inserting the disc and checking out what pops up. |-
Blank the CD

For Brasero

  1. Select Tools >> Blank.
  2. Make sure Fast Blanking is selected and click Blank.

For K3b

  1. Select Format (Near the top of the window, or through Tools >> Format/Erase rewritable disk...
  2. Make sure Quick Format is selected and click Start.

If either program cannot successfully blank a disc but manages to successfully burn to disc, then we'll include a note in the printme to indicate as much.

Test all USB ports

Using a USB mouse, make sure that the cursor moves and can interact with things. Do this on all the USB ports. If any of the ports don't work, check in with your instructor.

Run printme from terminal

This will give you a System ID number. If an ID number is shown, the laptop has been through the system previously.

  1. You must be on the wired network
  2. From a terminal, type printme
  3. NOTE: Always select Laptop for system type
  4. Make sure to double check for FG-PDX or Uncovered electronic device stickers
  5. Make a note of anything special or any problems you encountered that weren't corrected and should be disclosed
  6. Reference the whiteboard for what to write in the "notes" section h
  7. Select Print, and then choose Print to file on the Desktop. Call it something like "BUILD" or "BUILD PRINTME"
Clean up and check in with Laptops Instructor.

Your instructor will direct you to your next task.

Grand Unified Binder

GRUBinder Table of Contents (by Category)

Procedures
Recycle
As-Is
Build
QC
Testing
Battery Testing
Memtest
Badblocks (Instructor only because of database logging stuff?)
(POST verification/eval)
(BUILD TESTS)
(Keyboard/Trackpad testing)
Appendix
Glossary
How to fill out keeper label
Tools guides
Netboot tutorial
HW detection kit
other options
Laptop infrastructure tools (imaging station, research stations, testing shelf documentation...)
CLI tips and tricks (wiki only)
Wiki tutorial and scavenger hunt/ideas for hands on activities
Audience
volunteer
volunteer instructor
staff trainee
(resource for outside orgs)

Example Templates

Procedures

As-is guide condensed

GOALS
Learn POST troubleshooting skills
Practice locating RAM and HDD
Practice assembly and disassembly skills and organization
Learn about identifying hardware from software tools
EXERCISE
  1. Remove HDD: Leave caddy, screws and any adapter with the laptop
  2. Check Optical Drive: Remove and recycle any disks
  3. Find an AC Adapter
  4. POST
  5. Enter BIOS or HW detection tool
  6. Affix As-Is Sticker: DO NOT fill out AC adapter info
  7. Remove stickers: Asset and MS windows
  8. Clean up: Brief clean-up and cable wrapping
  9. Instructor sign off
REFERENCES
  • AC adapter article
  • POST troubleshooting guide
  • BIOS guide

Recycling Guide:

GOALS
Hands-on anatomy introduction
Getting oriented in the Build Room
Assembly and disassembly practice
EXERCISE
  1. Remove HDD
  2. Check optical drive: Remove any disks and recycle
  3. Remove Stickers: MS Windows and Asset tags
  4. Remove Parts: Ask your instructor if needed
  5. Remove Battery: For uncovered electronic devices only, place in bad batteries box. Otherwise leave attached to laptop.
  6. Reassemble Laptop: Do the best you can
  7. Affix HDD REMOVED : Sticker
  8. Instructor Sign Off
Optional Exercise

Locate and remove these components from a few different machines: HDD, RAM, Modem or WIFI card, Keyboard, Optical Drive, (Screen), Battery

REFERENCES
  • Laptop anatomy references
  • Build Room Tour/Orientation references

Eval

GOALS
Learn about identifying laptop specs via triaging procedure
POST troubleshooting
EXERCISE
  1. Remove HDD: Make sure all caddy parts and adapters stay with the machine
  2. Check optical drive: Remove and recycle any disks
  3. Check for Floppy Drive: If YES, recycle
  4. Check for USB ports: If NO, recycle
  5. Check for damage: Broken screen, hinges, missing parts, etc. If YES, check with instructor
  6. Find AC adapter
  7. POST testing
  8. Memtest instructions (Netboot Guide)

Build Guide

see table above?

REFERENCES
  • Determining Specs guide
  • AC adapter guide
  • POST troubleshooting guide
  • Keeper label guide
  • WiFi troubleshooting guide
  • Imaging station/about our OS image/About Printme
  • Optical drive testing references
  • Keyboard testing guide (see netboot guide)
  • Repair references
  • Google-fu article
  • Testing appendix
GOALS
EXERCISE

See CORE TASKS list


Testing

  • Requires the most knowledge and awareness of tools. How to separate educational materials from testing process.
  • Turn existing Laptop_Testing sheet into a transcluded document. Make separate document template for each guide (only want to transclude the bare bones steps into Laptop_Testing sheet, and have the verbose information listed in a more education-focused guide)

Battery Testing

Draft for cheat sheet needed

CLI COMMANDS
cat /proc/acpi/battery/*/{info,state}

rm ~/bat_mon batterytest while : ; do stress-test ; sleep 300 ; done

REFERENCES

tutorial to give additional info for each command, pretty much the existing guide

Memtest

Cheat sheet needed:
Via NETBOOT MENU
Via CD
Via GRUB

Badblocks

Instructors only because of database logging project?

Documentation Tasks/Brainstorm

(DONT FORGET TO CHECK FOR EXISTING DOCUMENTATION):
  • BIOS and POST
  • wifi troubleshooting/networking guide
  • netboot
  • educational guide for each of the testing steps
  • 'error codes' for builder orientation sheets
  • document keyboard testing (would be really cool to make some of our testing code outward facing...)
  • glossary
  • build room tools and infrastructure (software (printme, basiccheck), hardware (research stations and imaging station), and screwdrivers (outward facing tools list a la ifixit.com)
  • update RAM table, remove unnecessary information
  • builder orientation exercises for instructors (scavenger hunt, match AC adapters, can be transcluded possibly)
  • HDD guide: form factor, interfaces, mechanical vs SSD (Illustrations needed!)
  • finish DMM illustration
  • turn Laptop_Testing into a few transcluded pages
  • update and finalize new keeper label
  • introduction to our homebrew scripts and the freegeek-extras package
  • Optical Disk Testing:
intro to disk utility, terminal and GUI
mount, eject, dmesg
what to do when a disk isn't recognized
ISO burning
  • Running updates & installing programs
  • CLI cheat sheet
  • keeper label example sheet/how to fill out keeper label