Difference between revisions of "Wireless Router Testing"

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# Determine that the device is a wireless router - it should say prominently - and that the Thrift Store wants it by checking the [[Whiteboard]].
 
# Determine that the device is a wireless router - it should say prominently - and that the Thrift Store wants it by checking the [[Whiteboard]].
 
# If it is missing an antenna on its back, find one that fits and screw it on.  
 
# If it is missing an antenna on its back, find one that fits and screw it on.  
# Connect the device to its '''matching''' power supply and plug it in to an outlet.
+
# Connect the device to its '''matching'''(volts '''must''' match exactly, amps the same or over) power supply and plug it in to an outlet. (If a power supply is already connected, check to make sure the devices are correctly matched.)
 
# Make sure the device lights up.
 
# Make sure the device lights up.
 +
# Wait for a few moments while the device sets itself up. (watch the panel icon and the lights on the device)
 
# Hold the "reset" button for ~30 seconds.
 
# Hold the "reset" button for ~30 seconds.
 +
* Resets can be difficult, and take several (and possibly different, i.e. 30-30-30 hardware and\or firmware resets) attempts to achieve.
 +
# Wait for a few moments while the device resets itself. (watch the panel icon and the lights on the device)
 
|-
 
|-
 
|Connect to Das Unternet||
 
|Connect to Das Unternet||
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# Disable wireless via the top panel network icon, if it is enabled.
 
# Disable wireless via the top panel network icon, if it is enabled.
 
# Open the browser and you should see the "It Works" screen. Close the browser.
 
# Open the browser and you should see the "It Works" screen. Close the browser.
# Move the computer cable to each LAN port and repeat step 3. (On the last port, get into the router's firmware (click on the right address on the "It Works" screen and enter the username:admin (usually) and password:admin or password or <blank> when prompted, noting all three for the label), before closing the browser.
+
# Move the computer cable to each LAN port and repeat step 3 (On the last port, get into the router's firmware (click on the right address on the "It Works" screen and enter the username:admin (usually) and password:admin or password or <blank> when prompted, noting all three for the label), before closing the browser.
# Disconnect the wired connection via the panel icon and/or disconnect the computer ethernet cable.
+
# Disconnect the computer ethernet cable.
 
# Make sure that the light on the device that corresponds to "wireless" is on.
 
# Make sure that the light on the device that corresponds to "wireless" is on.
 
# "Enable Wireless" via the network icon.  
 
# "Enable Wireless" via the network icon.  
# Left-clicking on this same network icon should show you a list of available wireless connections. Look for the one that corresponds to your device (for example, 'Linksys', 'Netgear' or 'D-Link'). Click on the appropriate network and wait for the connection to be established.
+
# Left-clicking on this same network icon should show you a list of available wireless connections. Look for the one that corresponds to your device (for example, 'Linksys', 'Netgear' or 'D-Link'). You may have to look under "More networks". Click on the appropriate network and wait for the connection to be established.
## If you do not see a corresponding network, try resetting the device again, but hold the button for longer.  
 
 
# Open the browser, and you should see the "It works!" screen, again.
 
# Open the browser, and you should see the "It works!" screen, again.
 +
# If the device has a USB port(s) test that by plugging the "Infrastructure" thumb drive into the port and looking for the drive in the the firmware. But do not recycle a device for failing this test only.
 
;Once you have successfully used the device to access Das Unternet on <u>all</u> wired ports and wirelessly and logged into the device settings page, it is working and ready for sale.
 
;Once you have successfully used the device to access Das Unternet on <u>all</u> wired ports and wirelessly and logged into the device settings page, it is working and ready for sale.
  
 
;Troubleshooting Tips:(by step)
 
;Troubleshooting Tips:(by step)
 
# <None>
 
# <None>
# If you don't see the "It Works" screen, check the network icon to see that it is not still cycling, the lights for appropriate indications (power on, reset done, port(s) in >>>use, etc.) and connections.
+
# If you don't see the "It Works" screen, check the network icon to see that it is not still cycling, the lights for appropriate indications (power on, reset done, port(s) in-use, etc.) and connections.
 
#
 
#
 
## Router addresses can vary beyond the three offered: You may have to look-up information for a device that uses an unusual address and enter it manually in the address bar.
 
## Router addresses can vary beyond the three offered: You may have to look-up information for a device that uses an unusual address and enter it manually in the address bar.
 
##'Default' router User Name(s) and Password(s) can be unusual, too. So, you may have to look them up.
 
##'Default' router User Name(s) and Password(s) can be unusual, too. So, you may have to look them up.
If the device will not connect wirelessly, it may be because the wireless function is disabled in the device's default settings.  
+
# <None>
** Click again on "Test Network Device" on the top bar of the browser. If it works, the device is good and just needs its wireless settings updated. When you click on the appropriate IP address there should be how-to notes pertaining to wireless connectivity.
+
# <None>
** Once you have updated the wireless settings, make sure to test the connection again after unplugging Das Unternet and re-enabling wireless on the desktop panel.  
+
# <None>
 +
# If the device will not connect wirelessly, it may be because a "firmware" reset need be done or setting change(s) made.  
 +
## You may have to re-connect "wired" and change the appropriate setting(s).
 +
## Once you have updated the wireless settings, make sure to test the connection again after unplugging Das Unternet and re-enabling wireless on the desktop panel.  
 
|-
 
|-
 
|Prepare for Sale||
 
|Prepare for Sale||
 
* Affix a "Tested By___" sticker with your initials, '''as well as a sticker with the IP address, username and password'''.  
 
* Affix a "Tested By___" sticker with your initials, '''as well as a sticker with the IP address, username and password'''.  
 
* Place the device with power supply rubber banded to it in the "Store" bin.  
 
* Place the device with power supply rubber banded to it in the "Store" bin.  
* You're done! Thank you awesome tester!
 
 
|-
 
|-
 +
|You're done!||
 +
Thank you awesome tester!
 
|}
 
|}
  
 
[[Category:Advanced Testing]]
 
[[Category:Advanced Testing]]
 
[[Category:Hardware Testing]]
 
[[Category:Hardware Testing]]

Revision as of 16:48, 12 November 2013

STEPS NOTES AND DETAILED INSTRUCTIONS
Device Preparation
  1. Determine that the device is a wireless router - it should say prominently - and that the Thrift Store wants it by checking the Whiteboard.
  2. If it is missing an antenna on its back, find one that fits and screw it on.
  3. Connect the device to its matching(volts must match exactly, amps the same or over) power supply and plug it in to an outlet. (If a power supply is already connected, check to make sure the devices are correctly matched.)
  4. Make sure the device lights up.
  5. Wait for a few moments while the device sets itself up. (watch the panel icon and the lights on the device)
  6. Hold the "reset" button for ~30 seconds.
  • Resets can be difficult, and take several (and possibly different, i.e. 30-30-30 hardware and\or firmware resets) attempts to achieve.
  1. Wait for a few moments while the device resets itself. (watch the panel icon and the lights on the device)
Connect to Das Unternet
  1. Plug Das Unternet into the "Internet" or equivalent port of the device (never any other network ethernet cable!), plug the network testing computer ethernet cable into one of the "LAN" ports.
  2. Wait for a few moments while the device sets itself up. (watch the panel icon and the lights on the device)
Test the router
  1. Disable wireless via the top panel network icon, if it is enabled.
  2. Open the browser and you should see the "It Works" screen. Close the browser.
  3. Move the computer cable to each LAN port and repeat step 3 (On the last port, get into the router's firmware (click on the right address on the "It Works" screen and enter the username:admin (usually) and password:admin or password or <blank> when prompted, noting all three for the label), before closing the browser.
  4. Disconnect the computer ethernet cable.
  5. Make sure that the light on the device that corresponds to "wireless" is on.
  6. "Enable Wireless" via the network icon.
  7. Left-clicking on this same network icon should show you a list of available wireless connections. Look for the one that corresponds to your device (for example, 'Linksys', 'Netgear' or 'D-Link'). You may have to look under "More networks". Click on the appropriate network and wait for the connection to be established.
  8. Open the browser, and you should see the "It works!" screen, again.
  9. If the device has a USB port(s) test that by plugging the "Infrastructure" thumb drive into the port and looking for the drive in the the firmware. But do not recycle a device for failing this test only.
Once you have successfully used the device to access Das Unternet on all wired ports and wirelessly and logged into the device settings page, it is working and ready for sale.
Troubleshooting Tips
(by step)
  1. <None>
  2. If you don't see the "It Works" screen, check the network icon to see that it is not still cycling, the lights for appropriate indications (power on, reset done, port(s) in-use, etc.) and connections.
    1. Router addresses can vary beyond the three offered: You may have to look-up information for a device that uses an unusual address and enter it manually in the address bar.
    2. 'Default' router User Name(s) and Password(s) can be unusual, too. So, you may have to look them up.
  3. <None>
  4. <None>
  5. <None>
  6. If the device will not connect wirelessly, it may be because a "firmware" reset need be done or setting change(s) made.
    1. You may have to re-connect "wired" and change the appropriate setting(s).
    2. Once you have updated the wireless settings, make sure to test the connection again after unplugging Das Unternet and re-enabling wireless on the desktop panel.
Prepare for Sale
  • Affix a "Tested By___" sticker with your initials, as well as a sticker with the IP address, username and password.
  • Place the device with power supply rubber banded to it in the "Store" bin.
You're done!

Thank you awesome tester!