Difference between revisions of "User:MichaelWestwind/Sandbox"
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− | + | RT priority escalation | |
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+ | [http://wiki.bestpractical.com/index.cgi?UseRtCrontool this is the tool that calls EscalatePriority] | ||
+ | [http://wiki.bestpractical.com/index.cgi?ConfigureEscalation general info, using rt-crontool] | ||
− | + | [http://wiki.bestpractical.com/index.cgi?AnotherConfigurationEscalationExample an example of escalating a single queue] | |
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− | + | [http://wiki.bestpractical.com/index.cgi?AnotherConfigurationEscalationExample an example that escalates all queues] | |
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