Difference between revisions of "Tour training"
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A list of items to be included in the Tour Training (in no particular order): | A list of items to be included in the Tour Training (in no particular order): | ||
| − | * Explanation of the 2 main programs and what volunteers do in each program | + | * Explanation of the 2 main programs and what volunteers do in each program includes: |
| − | + | Repeating information about the programs during the tour to ensure the audience takes in the info | |
| − | + | How to sign up for a volunteer shift at the front desk | |
| − | + | How to log hours at the end of a volunteer shift | |
| − | * Safety | + | * Safety includes: |
| − | + | Location of the First Aid Kits | |
| − | + | What to do if you hurt yourself | |
| − | + | Exit Locations | |
* Who to report to in each area. | * Who to report to in each area. | ||
* How to tailor the tour to your audience, especially if they are a group from an organization | * How to tailor the tour to your audience, especially if they are a group from an organization | ||
| − | + | For example: newspaper/media group, open source software group | |
* How to keep hallways clear and make a path for any items coming through | * How to keep hallways clear and make a path for any items coming through | ||
* Encourage Peer to Peer learning | * Encourage Peer to Peer learning | ||
Revision as of 17:59, 4 January 2008
Tour Training
In order to form a more perfect Free Geek we begin a Tour Guide Training program. This will ensure that individuals get up to date information and improved knowledge of how Free Geek works.
A list of items to be included in the Tour Training (in no particular order):
- Explanation of the 2 main programs and what volunteers do in each program includes:
Repeating information about the programs during the tour to ensure the audience takes in the info How to sign up for a volunteer shift at the front desk How to log hours at the end of a volunteer shift
- Safety includes:
Location of the First Aid Kits What to do if you hurt yourself Exit Locations
- Who to report to in each area.
- How to tailor the tour to your audience, especially if they are a group from an organization
For example: newspaper/media group, open source software group
- How to keep hallways clear and make a path for any items coming through
- Encourage Peer to Peer learning
In the works:
- We are working towards posting placards and fact sheets to help tour guides answer questions and touch on important topics in each area.
- Ideally, it would be great to have a button on the website for large groups to notify us before coming for the tour.
- Possibly create an e-mail dump from the database so we can send a "Welcome" e-mail to new volunteers with more detailed information about Free Geek.