Office Support Volunteer Intern

Note: this internship is no longer active. Its description is below for reference.

Job Title: Office Support Volunteer Intern Hours Weekly: 2 to 24 hours/week Days Per Week: 1 to 5 days/week Length of Internship: Minimum 3 months Training: Orientation and Training Provided Free Geek Supervisor: Mary Kate and Shawn

Responsibilities

• Assist the front desk as necessary
  • Greet donors and volunteers warmly
  • Process donations and create receipts and invoices
  • Give tours and sign up new volunteers for our programs
  • Explain our volunteer programs succinctly
  • Direct volunteers to their stations, check on new volunteers at least once
  • Log volunteer hours, sign volunteers up for shifts
  • Answer questions about Free Geek pleasantly and knowledgeably
  • Retrieve voice mail messages and return calls
  • Answer incoming calls and deliver messages to staff effectively
• Make class reminder calls to attendees before day of class
• Manage all front desk documents and maintain surplus copies
  • Update and print sign-up sheets for classes and shifts
  • Update and print program descriptions, fax sheets, etc.
• Learn data entry
• Learn wiki editing
• Manage Group Volunteer sign-up
• Serve as a "Gatekeeper"
  • Manage cleaners
  • Manage coat and bag check
  • Verify visitors have appointments with staff
• Maintain complete tour guide schedule
• Check office supplies weekly and place item requests
• Alphabetize build sheets monthly

Desired Qualifications

• Good phone skills
• Experience with moderately formal email etiquette
• Good public persona
• Interest in and ability to learn and work with Linux desktop managers and programs

In addition:

The ideal candidate will be able to work well under stress and maintain a positive attitude in a relatively chaotic setting. The candidate will not be afraid to ask questions, but will be able to work on projects with minimal supervision. The candidate will be able to remain flexible as Free Geek grows and changes.

Benefits:

This position is an excellent opportunity to gain valuable job skills, make a difference for people and the environment, and make connections in the community. Active volunteers are eligible to receive a 20% discount on items in the Free Geek Thrift Store and to become a member of the First Tech Credit Union. Free Geek also offers free computer classes to volunteers. In addition, interns can choose to receive a free computer after volunteering 24 hours in our internship program.

To apply

Please fill out our interest form, and we'll get back to you soon.

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