Difference between revisions of "TillOperationBadge"

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[[Image:Apu.png|thumb|The Till Operation Badge]]
 
[[Image:Apu.png|thumb|The Till Operation Badge]]
 
==Cash Handling==
 
==Cash Handling==
*Counting new till (morning/till drop)
+
*Cadet demonstrates the following skills:
*Face bills
+
** counting new till (morning/till drop)
*Anything larger than $20 goes under the till
+
** Cadet explains importance of facing bills
*Counting back change
+
** Cadet shows proper way to avoid giving improper change to scammers
*Noting any cash out/in not in the DB
+
** Cadet explains purpose of placing bills >$20 under the till
*Where to get change
+
** Cadet demonstrates counting back change
 +
** Noting any cash out/in not in the DB
 +
** Cadet will ask staff or subs for change when needed
  
 
==Credit Card Machine==
 
==Credit Card Machine==
*Running a basic transaction
+
*Cadet demonstrates the following skills:
**Write xaction # on receipt
+
**Running a basic transcaction
 +
**Write transaction # on receipt
 
**Printing Customer Copy
 
**Printing Customer Copy
**Attaching CC receipt to Sales reciept
+
**Attaching CC receipt to Sales receipt
*Voids
+
**voiding a transaction
*Reprints
+
**Reprints
*Wiki for anything else
+
**Cadet demonstrates location [http://wiki.freegeek.org/index.php/Processing_credit_cards_NEW|of new CC wiki page.]
  
 
==POS Orientation==
 
==POS Orientation==
Navigating the GUI (mom joke redacted)
+
*Cadet deomnstrates the following skills:
Using the 10-key pad and tab
+
**Navigating the GUI (mom joke redacted)
ctrl+E to turn on description field
+
**Using the 10-key, arrows,tab and enter
Turning the discount on/off
+
**ctrl+E to turn on description field
 +
**Turning the discount on/off
  
 +
==Policy==
 +
* Cadet will explain the following policies:
 
==DB Orientation==
 
==DB Orientation==
Looking up purchase history
+
* Cadet will demonstrate the following skills
Looking up hours history
+
**Looking up purchase history
Searching for transaction
+
**Looking up hours history
 +
**Searching for transaction

Latest revision as of 12:05, 15 July 2009

The Till Operation Badge

Cash Handling

  • Cadet demonstrates the following skills:
    • counting new till (morning/till drop)
    • Cadet explains importance of facing bills
    • Cadet shows proper way to avoid giving improper change to scammers
    • Cadet explains purpose of placing bills >$20 under the till
    • Cadet demonstrates counting back change
    • Noting any cash out/in not in the DB
    • Cadet will ask staff or subs for change when needed

Credit Card Machine

  • Cadet demonstrates the following skills:
    • Running a basic transcaction
    • Write transaction # on receipt
    • Printing Customer Copy
    • Attaching CC receipt to Sales receipt
    • voiding a transaction
    • Reprints
    • Cadet demonstrates location new CC wiki page.

POS Orientation

  • Cadet deomnstrates the following skills:
    • Navigating the GUI (mom joke redacted)
    • Using the 10-key, arrows,tab and enter
    • ctrl+E to turn on description field
    • Turning the discount on/off

Policy

  • Cadet will explain the following policies:

DB Orientation

  • Cadet will demonstrate the following skills
    • Looking up purchase history
    • Looking up hours history
    • Searching for transaction