Difference between revisions of "Server Sales"
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What to do if they have a hardware problem (bring it to front desk and fill out intake form. Tech support will get it to capable hands). | What to do if they have a hardware problem (bring it to front desk and fill out intake form. Tech support will get it to capable hands). | ||
If we cannot repair or replace the offending hardware, we will provide store credit for the purchase amount. | If we cannot repair or replace the offending hardware, we will provide store credit for the purchase amount. | ||
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| + | [[Category: Thrift Store]] [[Category: Sales]] | ||
Revision as of 13:48, 25 November 2009
We're starting to sell servers. We need a couple things, including a label to spell out hardware and allow for pricing, and a detailed warranty that explains what the customer can expect.
What follows is in the discussion phase, and will be shored up once Vagrant and Sales are happy with the wording.
Label Details
Processor details Ram installed (size and type) Ram slots available (number and type) Drives installed (size and type) Drive bays available (number and type) Power supply (1 or 2? Wattage?) Operating System, if any Other drives and whether they've been tested. (I think it may be worth it to actually test these, or at least use tested ones instead of what happens to be in there Tonyc)
Warranty Details
30 day warranty for all hardware Any operating system that is installed currently is there for diagnostic purposes only. We cannot provide any tech support for servers. What to do if they have a hardware problem (bring it to front desk and fill out intake form. Tech support will get it to capable hands). If we cannot repair or replace the offending hardware, we will provide store credit for the purchase amount.