Difference between revisions of "Volunteer Desk Checklist"
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|| Make coffee || | || Make coffee || | ||
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|| '''Review all emails to "frontdesk@..." for cancellations, group volunteering, etc. Make calls & edit schedule accordingly.''' || | || '''Review all emails to "frontdesk@..." for cancellations, group volunteering, etc. Make calls & edit schedule accordingly.''' || | ||
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|| Check in volunteers by putting a check mark next to their name on the sign-up sheet. If they walk in to fill an empty slot, make sure their names are written on the sign-up sheets with a check mark at the time of walk in. || | || Check in volunteers by putting a check mark next to their name on the sign-up sheet. If they walk in to fill an empty slot, make sure their names are written on the sign-up sheets with a check mark at the time of walk in. || | ||
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− | || | + | || Schedule volunteers. (See [[Scheduling Exceptions]].) || |
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|| Log volunteer hours. || | || Log volunteer hours. || | ||
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|| Enter volunteer information during/after tour. || | || Enter volunteer information during/after tour. || | ||
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|| Check the [[Summer_Break_Groups | Summer break groups]] and block out their shifts on the adoption schedule. || | || Check the [[Summer_Break_Groups | Summer break groups]] and block out their shifts on the adoption schedule. || | ||
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|| Schedule volunteers for classes. Write their name & phone number in the classbook. Fill out a reminder card for them. || | || Schedule volunteers for classes. Write their name & phone number in the classbook. Fill out a reminder card for them. || | ||
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− | || | + | || Check messages throughout the day || |
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− | || | + | || Check bathrooms: make sure each bathroom has sufficient toilet paper and paper towels || |
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− | || | + | || Make the afternoon batch of coffee || |
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|| Ensure the scheduled tour guide is available. || | || Ensure the scheduled tour guide is available. || | ||
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|| Print Build and Adoption Packets and Group Volunteering forms || | || Print Build and Adoption Packets and Group Volunteering forms || | ||
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− | || | + | || '''Tuesdays''' print new schedule pages. Put '''[[Group volunteering | pre-assigned groups]]''' from our Group volunteering page onto the adoption schedule weekly. See wiki: Group_Volunteering_Policy for more info or talk to Darryl. Print class schedules pages, too. |
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− | || Notify Valerie if almost out of white volunteer cards || | + | || Tuesdays and Thursdays, print adoption & build packets, volunteer brochures, build status sheets, new volunteer forms, tech support forms - all as needed || || . || |
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+ | || Notify Valerie if we are almost out of white volunteer cards || | ||
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|| Notify Valerie or Liane when low on coffee supplies or office supplies. Do not wait until you are out. There is a lag time. || | || Notify Valerie or Liane when low on coffee supplies or office supplies. Do not wait until you are out. There is a lag time. || | ||
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!| Volunteer Desk Closing Tasks | !| Volunteer Desk Closing Tasks | ||
!| Initials | !| Initials | ||
+ | |- | ||
+ | || Put previous day's staff schedule (3-hole punch, 1st) into notebook || | ||
+ | |- | ||
+ | || Put previous day's volunteer schedules (3-hole punch, 1st) into notebook || | ||
|- | |- | ||
|| Put pens, pencils, scissors, etc. back where they belong. || | || Put pens, pencils, scissors, etc. back where they belong. || |
Revision as of 13:32, 6 March 2010
- Area Opener: _________________ Date: _________________
Volunteer Desk Pre-Opening Tasks | Initials |
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Stock bathrooms with paper towels and toilet paper | |
Make coffee | |
Review all emails to "frontdesk@..." for cancellations, group volunteering, etc. Make calls & edit schedule accordingly. | |
Review phone messages, return calls, send messages to staff as needed, check schedule sheet and record cancellations as needed. | |
Make reminder calls for: Adoption Classes, Hardware ID sessions, Command Line, and monthly classes. | |
Prepare Staff Schedule sheet. Color code: prebuild (pink), recycling (green) and hardware donations (yellow). Wait until just before we open to print the daily staff schedule. |
Volunteer Desk During the Day Tasks | Initials | ||
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Check all bags that come in the door. | |||
Check in volunteers by putting a check mark next to their name on the sign-up sheet. If they walk in to fill an empty slot, make sure their names are written on the sign-up sheets with a check mark at the time of walk in. | |||
Schedule volunteers. (See Scheduling Exceptions.) | |||
Log volunteer hours. | |||
Enter volunteer information during/after tour. | |||
Check the Summer break groups and block out their shifts on the adoption schedule. | |||
Schedule volunteers for classes. Write their name & phone number in the classbook. Fill out a reminder card for them. | |||
Check messages throughout the day | |||
Check bathrooms: make sure each bathroom has sufficient toilet paper and paper towels | |||
Make the afternoon batch of coffee | |||
Ensure the scheduled tour guide is available. | |||
Follow tech support intake and outgoing procedures | |||
Print Build and Adoption Packets and Group Volunteering forms | |||
Tuesdays print new schedule pages. Put pre-assigned groups from our Group volunteering page onto the adoption schedule weekly. See wiki: Group_Volunteering_Policy for more info or talk to Darryl. Print class schedules pages, too. | |||
Tuesdays and Thursdays, print adoption & build packets, volunteer brochures, build status sheets, new volunteer forms, tech support forms - all as needed | . | ||
Notify Valerie if we are almost out of white volunteer cards | |||
Notify Valerie or Liane when low on coffee supplies or office supplies. Do not wait until you are out. There is a lag time. | |||
Check and add printer paper if needed. |
Volunteer Desk Closing Tasks | Initials |
---|---|
Put previous day's staff schedule (3-hole punch, 1st) into notebook | |
Put previous day's volunteer schedules (3-hole punch, 1st) into notebook | |
Put pens, pencils, scissors, etc. back where they belong. | |
Take cups and plates from front desk area to kitchen. | |
Put all binders back where they belong. | |
Turn off all computers | |
Clean up food & dishes |
- Area Closer: ________________