Difference between revisions of "Server Sales"

Latest revision as of 02:03, 7 March 2012

Below is a guideline for pricing and displaying information on servers.

Processor details
Ram installed (size and type)
Ram slots available (number and type)
Drives installed (size and type)
Drive bays available (number and type)
Power supply (1 or 2? Wattage?)
Operating System, if any
Other drives and whether they've been tested.
(I think it may be worth it to actually test these, or at least use tested ones instead of what happens to be in there Tonyc)

14 day warranty for all hardware
Any operating system that is installed currently is there for diagnostic purposes only. We cannot provide any tech support for servers.
What to do if they have a hardware problem: If we cannot repair or replace the offending hardware, we will provide store credit for the purchase amount.

@@ Line 1: / Line 1: @@
-We're starting to sell servers. We need a couple things, including a label to spell out hardware and allow for pricing, and a detailed warranty that explains what the customer can expect.
+Below is a guideline for pricing and displaying information on servers.
-What follows is in the discussion phase, and will be shored up once Vagrant and Sales are happy with the wording.
 ==Label Details==
@@ Line 16: / Line 14: @@
 ==Warranty Details==
-*30 day warranty for all hardware
+*14 day warranty for all hardware
 *Any operating system that is installed currently is there for diagnostic purposes only. We cannot provide any tech support for servers.
-*What to do if they have a hardware problem (bring it to front desk and fill out intake form. Tech support will get it to capable hands).
+*What to do if they have a hardware problem: If we cannot repair or replace the offending hardware, we will provide store credit for the purchase amount.
-*If we cannot repair or replace the offending hardware, we will provide store credit for the purchase amount.
 [[Category: Thrift Store]] [[Category: Sales]] [[category: warranty]]