Difference between revisions of "MacBuild Troubleshooting"

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==Mute Toggling==
 +
Problem: Mute hotkey turns sound off (notification and indicator both indicate sound OFF) but Mute hotkey will NOT turn sound back on when pushed again (notification says sound is ON but indicator continues to show mute, and no sounds work).
 +
 +
'''Fix'''
 +
Navigate to:
 +
'''Menu'''>>'''Settings'''>>'''Settings Editor'''
 +
*Scroll to: '''xfce4-mixer'''
 +
*Edit '''active-card''' Change string value to: '''"PlaybackBuiltinAudioAnalogStereoPulseAudioMixer"'''
 +
*Add new '''string''', name string '''/sound-card'''
 +
*Change string value to: '''"PlaybackBuiltinAudioAnalogStereoPulseAudioMixer"'''
 +
*Close window and check mute.  Should work w/o trouble
 +
 +
https://bugs.launchpad.net/xfce4-volumed/+bug/883485
 +
See Comment #28
 +
 
==Touchpad==
 
==Touchpad==
 
Intel MacBook touchpad's seem to be a little touchy by default.  Usually, the sensitivity can be modified through Xubuntu's System, although it doesn't always have the desired effect.  
 
Intel MacBook touchpad's seem to be a little touchy by default.  Usually, the sensitivity can be modified through Xubuntu's System, although it doesn't always have the desired effect.  
Line 60: Line 75:
 
==iSight Camera==
 
==iSight Camera==
  
If your iSight camera works in OSX but when you open Cheese the "Device cannot be found", you probably need to install Apple's proprietary iSight firmware.  Here are instructions to do this:
+
<onlyinclude>If your iSight camera works in OSX but when you open Cheese the "Device cannot be found", you probably need to install Apple's proprietary iSight firmware.  Here are instructions to do this:
  
 
*Open Firefox and copy/paste this address into the URL bar:
 
*Open Firefox and copy/paste this address into the URL bar:
 
  http://dalmano.bplaced.net/turanct.zym.backup/AUVideoS.zip
 
  http://dalmano.bplaced.net/turanct.zym.backup/AUVideoS.zip
When prompted, click "Save" to save the file that will download.  When it has downloaded, open and unzip the file to the desktop.  Find the file-path by clicking '''Places >> Desktop''' then '''Go >> Open Location''' and after the suggested pathname, start typing "App" and the rest of the file name should auto fill.  You will use this path to install the iSight Firmware in a minute.
+
When prompted, click "Save" to save the file that will download.  When it has downloaded, open and unzip or extract the file to the desktop.  Find the file-path by clicking '''Places >> Desktop''' then '''Go >> Open Location''' and after the suggested pathname, start typing "App" and the rest of the file name should auto fill.  You will use this path to install the iSight Firmware in a minute.
  
 
*Open a terminal and update the repositories by typing the following 2 commands:
 
*Open a terminal and update the repositories by typing the following 2 commands:
 +
sudo apt-get update
 
  sudo apt-get upgrade
 
  sudo apt-get upgrade
sudo apt-get update
 
  
 
* Now you will install the firmware
 
* Now you will install the firmware
Line 74: Line 89:
 
You will be asked if you want to install a program, press enter.  Next you will be asked for the file name of the firmware, now is when you need to use the pathname you found earlier.  Delete the auto-filled pathname and type the path named above ^^
 
You will be asked if you want to install a program, press enter.  Next you will be asked for the file name of the firmware, now is when you need to use the pathname you found earlier.  Delete the auto-filled pathname and type the path named above ^^
  
*IF YOU ACCIDENTALLY PRESS ENTER BEFORE CHANGING THE PATH: The install will not work, but there will be enough of the file to confuse the computer later.  Once the install has aborted, you need to '''completely''' remove the file by purging it with:
+
*Shut down the computer and restart it before opening Cheese and checking the camera.  And I mean you need to actually Power The Computer Down.  No shortcuts.</onlyinclude>
sudo apt-get purge isight-firmware-tools
+
 
 +
*IF YOU ACCIDENTALLY PRESSED ENTER BEFORE CHANGING THE PATH: The installation will not work, but there will be enough of the file to confuse the computer later.  Once the install has aborted, you need to '''completely''' remove the file by purging it with: '''sudo apt-get purge isight-firmware-tools'''
 
then try the installation again.
 
then try the installation again.
  
*Shut down the computer and restart it before opening Cheese and checking the cameraAnd I mean you need to actually Power The Computer DownNo shortcuts.
+
==MacBook Sounds==
[[Category: Macintosh]]
+
For computers that play sounds through the headphone jack in OSX but not in Xubuntu. 
 +
If you have already tried changing settings in alsamixer, checked your speakers, and double checked the sound in OSX, try installing alsamixer for gnome.
 +
*Open a terminal and type
 +
sudo apt-get install gnome alsamixer
 +
*Wait for the download
 +
*Navigate through: '''Menu'''>>'''Multimedia'''>>'''Gnome AlsaMixer'''
 +
*Check the sound settings and make sure nothing is muted
 +
 
 +
==iMacs==
 +
[[IMac Troubleshooting]]
 +
 
 +
==DVD reading==
 +
 
 +
If you cannot read dvds because your computer lacks a library to decode the disk, open a terminal and run:
 +
sudo /usr/share/doc/libdvdread4/install-css.sh
 +
 
 +
If the disk still won't read, try this instead:
 +
sudo wget --output-document=/etc/apt/sources.list.d/medibuntu.list http://www.medibuntu.org/sources.list.d/$(lsb_release -cs).list
 +
sudo apt-get --quiet update
 +
sudo apt-get --yes --quiet --allow-unauthenticated install medibuntu-keyring
 +
sudo apt-get --quiet update
 +
sudo apt-get install libdvdcss2
 +
 
 +
==Blessing a Mac==
 +
===iMac - Intel Core Duo @ 1.83GHz===
 +
*Ubuntu was installed via Target Disk mode using the Freekbox pre-seeded image. [[User:Scellef|Scellef]] 08:00, 2 September 2012 (UTC)
 +
*Before bless:
 +
51 second boot from light on, flashes empty folder symbol briefly, black screen before GRUB, defaults to OSX external drive if available
 +
*Ran:
 +
sudo bless --device /dev/disk0s1 --setBoot --legacy
 +
*Result: 40 second boot, no empty folder shown, no lengthy black screen before GRUB, defaults to Ubuntu with OSX external drive available
 +
[[User:Lynnae|Lynnae]] 19:03, 30 August 2012 (UTC)
 +
===iMac - Intel Core 2 Duo @ 1.83GHz===
 +
*Defaults to OX external drive
 +
*Ubuntu was installed from an imaged drive
 +
*65 seconds to Ubuntu before bless
 +
*33 after bless
 +
===iMac - Intel Core Duo @ 1.83GHz===
 +
*Target Disk Mode Ubuntu installation
 +
*White screen, no linux :(
 +
*Ran:
 +
  sudo bless --device /dev/disk0s1 --setBoot --legacy --verbose
 +
*Received output that legacy boot was not available
 +
*Attempted to run firmware update, but failed (unsupported software error) in
 +
**Network Boot environment
 +
**Firewire Boot environment
 +
*System Profiler says:
 +
  Model Name: iMac
 +
  Model Identifier: iMac4,1
 +
  Processor Name: Intel Core Duo
 +
  Processor Speed: 1.83 GHz
 +
  Number Of Processors: 1
 +
  Total Number Of Cores: 2
 +
  L2 Cache: 2 MB
 +
  Memory: 2 GB
 +
  Bus Speed: 667 MHz
 +
  Boot ROM Version: '''IM41.0039.B00'''
 +
  SMC Version (system): 1.1f5
 +
  Serial Number (system): QP622099U2R
 +
  Hardware UUID: 00000000-0000-1000-8000-0016CB88C5A0
 +
*Apple Support shows newest firmware at '''<code>IM41.0055.B08 (EFI 1.1)</code>'''Need to investigate alternative methods for running firmware update.
 +
**My current theory is that OSX doesn't like the notion firmware updates using an external diskNeed to image an internal HDD with OSX and see if this ameliorates the problem. [[User:Scellef|Scellef]] 21:29, 11 September 2012 (UTC)
 +
 
 +
[[Category: Macintosh Archive]]

Latest revision as of 12:24, 21 February 2014

Mute Toggling

Problem: Mute hotkey turns sound off (notification and indicator both indicate sound OFF) but Mute hotkey will NOT turn sound back on when pushed again (notification says sound is ON but indicator continues to show mute, and no sounds work).

Fix Navigate to:

Menu>>Settings>>Settings Editor
  • Scroll to: xfce4-mixer
  • Edit active-card Change string value to: "PlaybackBuiltinAudioAnalogStereoPulseAudioMixer"
  • Add new string, name string /sound-card
  • Change string value to: "PlaybackBuiltinAudioAnalogStereoPulseAudioMixer"
  • Close window and check mute. Should work w/o trouble
https://bugs.launchpad.net/xfce4-volumed/+bug/883485
See Comment #28

Touchpad

Intel MacBook touchpad's seem to be a little touchy by default. Usually, the sensitivity can be modified through Xubuntu's System, although it doesn't always have the desired effect.

method one

  • Run
sudo apt-get install synaptiks
  • Then run this command to open a config file that you will edit to change the default touchpad settings
sudo leafpad /usr/share/X11/xorg.conf.d/50-synaptics.conf

When prompted, type "freegeek" for password (it's okay if nothing shows up when you type) A leafpad file should open. Find where it says Driver "synaptics" below Section "InputClass". You will be editing this section to change the driver settings.

  • At the bottom of the section (and before the words EndSection, insert this text:
Option "FingerLow" "5"
Option "FingerHigh" "20"
Option "FingerPress" "300"
Option "PressureMotionMinZ" "35"
Option "PressureMotionMaxZ" "188"
Option "LeftEdge" "10"
Option "RightEdge" "1200"
Option "TopEdge" "10"
Option "BottomEdge" "50"
MatchDevicePath "/dev/input/event*
  • Save file and close the window
  • Shut the computer down and turn it back on again
  • When the computer restarts, you should notice that the trackpad is a lot easier to use right away. Open a terminal and type
synclient

and look for the settings you changed to make sure they took effect


method two

  • An alternative is to set the touchpad parameters directly through the Synaptics input driver. Run the following script (as root):
 #!/bin/sh
 
 # Check if root
 if [ ! $(id -u) -eq 0 ] ; then
 	echo "ERROR: You must run this script as root!"
 	exit 2
 fi
 
 echo 'Modifying touchpad sensitivity...'
 
 cat << EOF > /etc/X11/Xsession.d/90macbook-touchpad
 #!/bin/sh
 # Synaptics parameters to improve touchpad performance on Macbooks
 synclient FingerLow=10
 synclient FingerHigh=20
 EOF
 
 chmod a+x /etc/X11/Xsession.d/90macbook-touchpad 
 
 echo '... Done!  Please log out and log back in to enact changes.'

This will adjust the touchpad's parameters for all users, including new ones that are added to the system.

iSight Camera

If your iSight camera works in OSX but when you open Cheese the "Device cannot be found", you probably need to install Apple's proprietary iSight firmware. Here are instructions to do this:

  • Open Firefox and copy/paste this address into the URL bar:
http://dalmano.bplaced.net/turanct.zym.backup/AUVideoS.zip

When prompted, click "Save" to save the file that will download. When it has downloaded, open and unzip or extract the file to the desktop. Find the file-path by clicking Places >> Desktop then Go >> Open Location and after the suggested pathname, start typing "App" and the rest of the file name should auto fill. You will use this path to install the iSight Firmware in a minute.

  • Open a terminal and update the repositories by typing the following 2 commands:
sudo apt-get update
sudo apt-get upgrade
  • Now you will install the firmware
sudo apt-get install isight-firmware-tools

You will be asked if you want to install a program, press enter. Next you will be asked for the file name of the firmware, now is when you need to use the pathname you found earlier. Delete the auto-filled pathname and type the path named above ^^

  • Shut down the computer and restart it before opening Cheese and checking the camera. And I mean you need to actually Power The Computer Down. No shortcuts.
  • IF YOU ACCIDENTALLY PRESSED ENTER BEFORE CHANGING THE PATH: The installation will not work, but there will be enough of the file to confuse the computer later. Once the install has aborted, you need to completely remove the file by purging it with: sudo apt-get purge isight-firmware-tools

then try the installation again.

MacBook Sounds

For computers that play sounds through the headphone jack in OSX but not in Xubuntu. If you have already tried changing settings in alsamixer, checked your speakers, and double checked the sound in OSX, try installing alsamixer for gnome.

  • Open a terminal and type
sudo apt-get install gnome alsamixer
  • Wait for the download
  • Navigate through: Menu>>Multimedia>>Gnome AlsaMixer
  • Check the sound settings and make sure nothing is muted

iMacs

IMac Troubleshooting

DVD reading

If you cannot read dvds because your computer lacks a library to decode the disk, open a terminal and run:

sudo /usr/share/doc/libdvdread4/install-css.sh

If the disk still won't read, try this instead:

sudo wget --output-document=/etc/apt/sources.list.d/medibuntu.list http://www.medibuntu.org/sources.list.d/$(lsb_release -cs).list
sudo apt-get --quiet update
sudo apt-get --yes --quiet --allow-unauthenticated install medibuntu-keyring
sudo apt-get --quiet update
sudo apt-get install libdvdcss2

Blessing a Mac

iMac - Intel Core Duo @ 1.83GHz

  • Ubuntu was installed via Target Disk mode using the Freekbox pre-seeded image. Scellef 08:00, 2 September 2012 (UTC)
  • Before bless:

51 second boot from light on, flashes empty folder symbol briefly, black screen before GRUB, defaults to OSX external drive if available

  • Ran:
sudo bless --device /dev/disk0s1 --setBoot --legacy
  • Result: 40 second boot, no empty folder shown, no lengthy black screen before GRUB, defaults to Ubuntu with OSX external drive available

Lynnae 19:03, 30 August 2012 (UTC)

iMac - Intel Core 2 Duo @ 1.83GHz

  • Defaults to OX external drive
  • Ubuntu was installed from an imaged drive
  • 65 seconds to Ubuntu before bless
  • 33 after bless

iMac - Intel Core Duo @ 1.83GHz

  • Target Disk Mode Ubuntu installation
  • White screen, no linux :(
  • Ran:
 sudo bless --device /dev/disk0s1 --setBoot --legacy --verbose
  • Received output that legacy boot was not available
  • Attempted to run firmware update, but failed (unsupported software error) in
    • Network Boot environment
    • Firewire Boot environment
  • System Profiler says:
 Model Name:	iMac
 Model Identifier:	iMac4,1
 Processor Name:	Intel Core Duo
 Processor Speed:	1.83 GHz
 Number Of Processors:	1
 Total Number Of Cores:	2
 L2 Cache:	2 MB
 Memory:	2 GB
 Bus Speed:	667 MHz
 Boot ROM Version:	IM41.0039.B00
 SMC Version (system):	1.1f5
 Serial Number (system):	QP622099U2R
 Hardware UUID:	00000000-0000-1000-8000-0016CB88C5A0
  • Apple Support shows newest firmware at IM41.0055.B08 (EFI 1.1). Need to investigate alternative methods for running firmware update.
    • My current theory is that OSX doesn't like the notion firmware updates using an external disk. Need to image an internal HDD with OSX and see if this ameliorates the problem. Scellef 21:29, 11 September 2012 (UTC)