Difference between revisions of "Tech Support Howto"
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| Line 5: | Line 5: | ||
*Record everything in [[RT]] | *Record everything in [[RT]] | ||
| + | [[Tech Support Questions]] | ||
== Common Problems == | == Common Problems == | ||
Revision as of 18:18, 16 August 2005
- Get the person's name and adopter number if possible.
- Get a call-back number.
- Troubleshoot
- Fix the problem?
- Record everything in RT