Difference between revisions of "Talk:Thrift Store Policy"

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Although this page is linked to the [[Thrift Store]] page, when I updated this one, the policy on the thrift store page didn't update.  Bug?  Network lag?  Jello?
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==discounts==
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I think the current way of handling grant-related discounts works and is worth documenting. We may come up with another way, but sounds like we're sticking with this for a while at least[[User:Tonyc|Tonyc]]
  
[[User:Shawn|Shawn]]
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==general conduct==
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As far as general conduct goes, I think using the basic set for a starter, but we could add a couple reasonable ones. They could be policy even if they don't involve a sign. Specifically, I'm thinking of customers soliciting or transacting business in the store. I don't think this should be allowed, at least not anything beyond a simple handoff of a business card. But is someone is trying to hustle parts or systems, drum up tech support business, etc. we can tell them to take it outside.[[User:Tonyc|Tonyc]]
  
== windows, etc. ==
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As far as customers touching other customers' stuff, (such as performing actual work on another customer's computer just cuz they're nice people) I think the current practice of making sure they're explicitly stating that they are not affiliated with FG, and we can do the same.[[User:Tonyc|Tonyc]]
  
I'd change the sentence on "once you install windows..." to "once you install another operating system (i.e. Windows)..." or "once you install windows or any other operating system..."
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Another policy that's not stated on this is the use of the store computers for product research and demonstration purposes only.[[User:Tonyc|Tonyc]]
  
Reason is we don't really want to come off like anti-windows snobs. Rather we just can't support OSs that we don't have time for.
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==purchasing==
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Other No-brainers about shopping we could explicitly spell out:
  
[[User:Rfs|RfS]] 12:29, 6 Sep 2006 (PDT)
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Holds=No
  
You mean we aren't anti-windows snobs?  Just joking, but I suspect a number of us are to varying extents.  I do agree with what you are saying and like the point about not supporting OSs we don't have time for though, for another reason.  We don't want people to come in and say "You just said I couldn't install windows, you didn't say anything about ___."
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Layaway/Partial payment=no
  
While I'm thinking of it, I found another possible change to make.  I think I read on the store prices page that we aren't selling tech support tickets right now, we should probably reflect that here as well.
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shipping=no
  
[[User:Gambitnut|Gambitnut]] 21:54, 17 July 2007 (PDT)
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==Grant recipient purchasing==
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I have a few concerns:
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I think I'd like for grants to specify the items discounted. One of the things that grants does is work out what people need versus what they think they need. I think we should avoid giving people a one day pass in the store. That probably won't be most optimal in giving away what people need. We've made a blurry line with the one-off discounts to grant recipients and allowing them to roam the store with a discount makes it blurrier.
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At the very least it becomes another category of disbursement/sale that we have no widget to keep track of. At the worst it creates an expectation unless we are very clear with grant recipients careful in scheduling these one-offs. I'll put this in the discussion page on the wiki.[[User:Koopa|Ian]] 20:39, 5 February 2011 (UTC)

Latest revision as of 12:39, 5 February 2011

discounts

I think the current way of handling grant-related discounts works and is worth documenting. We may come up with another way, but sounds like we're sticking with this for a while at leastTonyc

general conduct

As far as general conduct goes, I think using the basic set for a starter, but we could add a couple reasonable ones. They could be policy even if they don't involve a sign. Specifically, I'm thinking of customers soliciting or transacting business in the store. I don't think this should be allowed, at least not anything beyond a simple handoff of a business card. But is someone is trying to hustle parts or systems, drum up tech support business, etc. we can tell them to take it outside.Tonyc

As far as customers touching other customers' stuff, (such as performing actual work on another customer's computer just cuz they're nice people) I think the current practice of making sure they're explicitly stating that they are not affiliated with FG, and we can do the same.Tonyc

Another policy that's not stated on this is the use of the store computers for product research and demonstration purposes only.Tonyc

purchasing

Other No-brainers about shopping we could explicitly spell out:

Holds=No

Layaway/Partial payment=no

shipping=no

Grant recipient purchasing

I have a few concerns:

I think I'd like for grants to specify the items discounted. One of the things that grants does is work out what people need versus what they think they need. I think we should avoid giving people a one day pass in the store. That probably won't be most optimal in giving away what people need. We've made a blurry line with the one-off discounts to grant recipients and allowing them to roam the store with a discount makes it blurrier.

At the very least it becomes another category of disbursement/sale that we have no widget to keep track of. At the worst it creates an expectation unless we are very clear with grant recipients careful in scheduling these one-offs. I'll put this in the discussion page on the wiki.Ian 20:39, 5 February 2011 (UTC)