Difference between revisions of "Ebay Howto"

Latest revision as of 10:59, 17 August 2007

Evaluation

Just because an item appears to have value it may not. The purpose of evaluation of items is to determine if it indeed has value and should be sold via EBAY. The general rule of thumb is if you can make at least $25.00 after shipping it might be worth listing on EBAY. (you must do this step logged in as seller)

EBAY

To see prices of items already sold:
- Search for the item
- In search options choose "Completed items"
- Login (results given to registered users only)
- Note number of bids. Sometimes ZERO bid items show here.
- Look for alternate spellings of items.
- Study the winning bids for information (Links) for more info.

General questions you should ask after determining value are:

Does the gizmo work?
Is it too heavy to ship? (anything above 50lbs should probably not be sold via EBAY)
If it doesn't work can it be repaired easily?

These Items are identified as easy sellers:

Cisco (All except 675 routers)
3Com (All 100Mbs Network cards)
Intel (All 100Mbs Network cards)
PC100 and 133 Memory above 128MB

Listing

Before posting any item you need to know the weight and dimensions of the product.
Login to EBAY and select the sell tab at the top left of the page.
Choose online auction and click "sell your item."
Select your catagory then click "next" at the bottom of the page.
- This step can be very important for listing as it will help determine search criteria.

Packaging

After posting you need to package the item posted

Packing for shipment

Use a box that is not damaged and is close to twice the size as item being shipped.
Always use an anti-static bag.
Pack with foam or bubble wrap.
Be sure you pack item tighly to restrict movement in transit.
Measure Box and weigh it.
Label outside of box with Ebay reference number, size, and weight shipping.
Put on Ebay shelf until it time to ship item.

Shipping

Do not ship any item until payment is received via paypal This process is two fold. First you need to send a quote to the winner of the auction with the total price of said item including shipping to his location. To do this you need to know where to ship and how you need to ship. We primarily use UPS. SeeUPS HOWTO. After you have received payment from paypal then follow step by step instructions below

Print email with address from paypal receipt.
Login to UPS.
Add new address.
- Do not save address.
Choose shipment type (ground) from drop down menu.
Choose packaging type (your packaging).
Select number of packages (usually only one).
- have to create different shipment for every package shipped
Enter weight from package (should be written on it).
Don't worry about the value.
Add Ebay reference number in Reference 1
Click schedule pickup (only need this done once per day, they charge for pickups).
Click ship now.
Print a receipt (this has the tracking information).

Verify information, and set at reception for pickup from UPS. Notify receptionist that there is a package waiting for pickup.

Last but not least staple the paypal email receipt to the UPS receipt for filing, give that to the person responsible for doing Ebay sales.

Part 5 Following up

This is an important customer service component. It needs to be done with every shipment. This gives us good feedback on EBAY.

Send an email to verify shipment and tracking number to the buyer, as well as the expected timeline of delivery (this is not always done automatically via UPS).
Leave feedback on Ebay about the transaction indicating how wonderful the experience was: oo-la-la.

@@ Line 1: / Line 1: @@
-== '''Part 1 Evaluation''' ==
+== Evaluation ==
+'''Just because an item appears to have value it may not.''' The purpose of evaluation of items is to determine if it indeed has value and should be sold via EBAY. The general rule of thumb is if you can make at least $25.00 after shipping it might be worth listing on EBAY. (you must do this step logged in as seller)
-===Network goodies:===
-# Is this device a 10 base T device?
-# Router or Switch?
-# Wired or wireless
-# Model number
-# Manufactur
-===Computer Gizmos:===
-# Mfg make
-# google search
-# Ebay Search
-# Usenet search
-===Ebay tips ===
 [http://computers.ebay.com EBAY ]
-# To see prices of items already sold;
+# To see prices of items already sold:
 #* Search for the item
 #* In search options choose "'''Completed items'''"
@@ Line 30: / Line 13: @@
 #* Study the winning bids for information (Links) for more info.
+===General questions you should ask after determining value are:===
+#Does the gizmo work?
+#Is it too heavy to ship? (anything above 50lbs should probably not be sold via EBAY)
+#If it doesn't work can it be repaired easily?
+===These Items are identified as easy sellers:===
+#Cisco (All except 675 routers)
+#3Com (All 100Mbs Network cards)
+#Intel (All 100Mbs Network cards)
+#PC100 and 133 Memory above 128MB
-==HOW TO==
+== Listing ==
-EBAY HOW TO
-Before posting any item you need to know the weight and dimensions of the
-product.
-Once you have that information (which is going to be important for answering
-questions about shipping and handling fees) then you proceed to edit the web
-page (which is a template) with the information related to the product.
-The distribution of the page goes like this:the first block (next to the Free
-Geek logo) is were you put the title, e.g. "HP LaserJet 4000 in Excellent
-Condition, Super Low Page Count: 1500!!!"
-After that in the next block you put the information provided by the
-manufacturer (or a third party that has real documentation), this part you
-need to put whatever you consider the most relevant information about the
-product, e.g. "Pages per minute, 24 pages per minute, Memory, comes with 12
-MB, expandable up to 256 MB" and so forth. Right at the end of this block you
-can put the specific information about this particular item, e.g. " Number of
-pages printed, 1500. Total memory installed: 128 MB, etc."
-The last block is where you put the link to the information that you found
-(this for legal purposes) also the availability of software and wether there
-is a warranty of any sort or if the product is being sold as is; also you can
-include here if the item was tested and what software did you use (when
-applicable). As a note, is a good idea if you create a folder with the name
-of the item e.g. "HP_LaserJet_4000" and save the html file there with the
-same name as well, that way you can have that information available in the
-future in case you have to post another product so the changes that you have
-to make will be minimum.
-NOTE: The Free Geek logo is located at
-http://www.freegeek.org/images/FG_Ball2logo.gif, this is a slight adjustment
-that needs to be done before posting.
-Once this process is done, the next step is either taking pictures of the
-product or simply finding a picture on the net, in this case you may disclose
-that the picture is not a picture from the actual item.
-Once you have all of this the next step is to loggin on Ebay and start the
+#Before posting any item you need to know the weight and dimensions of the product.
-process of posting the item (you can post it as Online Auction, Fixed Price
+#Login to EBAY and select the sell tab at the top left of the page.
-or Real Estate, we will use the Online Auction option, in order to start you
+#Choose online auction and click "sell your item."
-click on Sell (once you are logged in) and click on "Sell Your Item".
+#Select your catagory then click "next" at the bottom of the page.
+#*'''This step can be very important for listing as it will help determine search criteria.'''
-The next page will take you the the "Category" you need to look up an item
+== Packaging ==
-similar to the one you are selling on ebay and get the category off of the
+*After posting you need to package the item posted
-address, e.g.
-"http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=16188&item=6740464999&rd=1"
-you will copy the NUMBER that is next to "...&category=" in this case
-"16188", then you scroll down the page where you are posting all the way down
-until you find "Main category #" in that space you paste the category NUMBER,
-after that you click on "Continue".
-In the page that follows you have to put the Title and Description of the
+'''Packing for shipment'''
-item, in the "Item Title" in here is really important that you come up with a
+*Use a box that is not damaged and is close to twice the size as item being shipped.
-good description, this will atract possible buyers, you can also use the
+*Always use an anti-static bag.
-subtitle in order to atract more attention of consumers. Then you copy the
+*Pack with foam or bubble wrap.
-HTML source from the template that you created for this item and paste it
+*Be sure you pack item tighly to restrict movement in transit.
-into the "Item description", after that click on "Continue".
+*Measure Box and weigh it.
+*Label outside of box with Ebay reference number, size, and weight shipping.
+*Put on Ebay shelf until it time to ship item.
-In the page that follows you are going to put the Pictures and Details, in the
+== Shipping ==
-"Starting price" you can put the price you want the item to start selling for
+'''Do not ship any item until payment is received via paypal'''
-(NOTE: that price IS NOT the final price), you can start with $1.00 unless is
+This process is two fold. First you need to send a quote to the winner of the auction with the total price of said item including shipping to his location. To do this you need to know where to ship and how you need to ship. We primarily use [http://www.ups.com/content/us/en/index.jsx UPS]. See[[UPS HOWTO]]. After you have received payment from paypal then follow step by step instructions below
-an item with NO RESERVE in which case you have to put the minimum amount of
+#Print email with address from paypal receipt.
-money you want for the item, you can also use the "Buy it Now price", this is
+#Login to [http://www.ups.com/content/us/en/index.jsx UPS].
-good for people that buy on impulse, in here you can put a price that you
+#Add new address.
-desire for instance if you were to sell the HP LaserJet 4000 printer from the
+#*Do not save address.
-example inmediately you could set a "Buy it Now price" of $300.00, then the
+#Choose shipment type (ground) from drop down menu.
-"Reserve price" in this case could be $275.00, in which case if there is
+#Choose packaging type (your packaging).
-nobody that gets to the reserved price then the item is not sold, if is met
+#Select number of packages (usually only one).
-then the printer will go for the highest bid. The next is the duration which
+#*have to create different shipment for every package shipped
-usually is not changed from 7 days, and last is the picture, which you have
+#Enter weight from package (should be written on it).
-to have ready by now, then you scroll down all the way to the end and select
+#Don't worry about the value.
-the page counter usually between "Andale Style" and "Green LED", this can be
+#Add Ebay reference number in Reference 1
-chosen as you desire, after this click on "Continue".
+#Click schedule pickup (only need this done once per day, they charge for pickups).
+#Click ship now.
+#Print a receipt (this has the tracking information).
+Verify information, and set at reception for pickup from UPS. Notify receptionist that there is a package waiting for pickup.
-In the coming page which is Payment methods YOU HAVE TO CHECK the option that
+Last but not least staple the paypal email receipt to the UPS receipt for filing, give that to the person responsible for doing Ebay sales.
-says "PayPal payment notification will go to: IT HAS TO SAY ebay@freegeek.org
-(this is because some payments have being going to ebaysales@freegeek.org
-WHICH IS NOT CORRECT), the you scroll down to "Ship-to locations" in here you
-will check that Americas and Canada are listed, if you feel like sending
-anything to the rest of the world and you know how to feel free to list the
-countries you are willing to ship to. Then you scroll down to "Shipping
-costs" in here you are going to put the weight of the item (remember to
-include the weight of packaging as well, this for calculation purposes). In
-order to have no "Domestic Shipping services listed so you can use other
-services you select the option "Select a shipping service in both (or all)
-options. After this you get to the "Return policy" you can change to fit in
-our example is 7 Days and the refund will be given as Money Back, the Return
-Policy Details should read:
-"Money will be refunded if item is returned in same conditions as when
-shipped.
-We are not liable for damaged caused by misuse or inadaquate use and we
-Buyer pays for all shipping and handling costs." Under the "Payment
-instructions" you should type something like: "Buyer pays for all shipping
-and handling fees" making it clear that whoever is buying has to pay for and
-not us. After this you click on "Continue"
-The last page is for you to review any possible mistake you made so you can
+== Part 5 Following up ==
-correct them, once you have checked that everything is in order you can click
+This is an important customer service component. It needs to be done with every shipment. This gives us good feedback on EBAY.
-in "Submit Listing", that way the process will be finished.
+*Send an email to verify shipment and tracking number to the buyer, as well as the expected timeline of delivery (this is not always done automatically via UPS).
+*Leave feedback on Ebay about the transaction indicating how wonderful the experience was: oo-la-la.
-This Mini-How-To Ebay was elaborated by Geiner Vindas
+[[Category: Howto]]
+[[Category:Online Sales]]