Front Desk (PPS)

Program Basics

• Program Name: Front Desk Revitalization (FDR)
• Program Description: Create more spaces for bags and backpacks, create small Office Supply Area, organize Binders Documents and training.

• Why does Free Geek need this program?

Improve the bags and backpacks check-in system to prevent theft. The office supply room is now far from the front desk. The front desk currently keeps some pens in a file drawer, paper in another location, tape in a 3rd location. Combining these into one area would be a better use of space. Binders and sign-in sheets are located in an easy to reach spot, unless the front desk is busy.

Job Position Basics

• Would there be a dedicated staff position associated with this program? YES.
• Position Title: Front Desk Intern
• Job Description: Improve and Organize the Front Desk

Costs and potential costs

• What are the expected financial staffing costs of the program? (Include all costs to the organization such as salary, payroll taxes, and benefits.)

• What other costs are associated with the program? (Include costs of materials needed, etc.)

• If there will be a dedicated staff position, how much time would be needed for training?
  • How much time would existing staff need to put in? _____________ hours:
  • How much time would existing volunteers need to put in? _____________ hours:
• Once the program is up and running how many staff how many hours per week would it take?
  • In paid staff time? _____________ hours/week :
  • In volunteer time? _____________ hours/week :

Benefits

• Would the program generate income?

Measuring Success

• How can the success of the program be measured?

Other questions: (please add any you can think of)

PLEASE FEEL FREE TO EDIT AND ADD TO THIS PROGRAM PLANNING SHEET.