Difference between revisions of "TillOperationBadge"

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[[Image:Apu.png|thumb|The Till Operation Badge]]
 
[[Image:Apu.png|thumb|The Till Operation Badge]]
 
==Cash Handling==
 
==Cash Handling==
*Counting new till (morning/till drop)
+
 
*Face bills
+
** counting new till (morning/till drop)
*Anything larger than $20 goes under the till
+
** Cadet explains importance of facing bills
*Counting back change
+
** Cadet shows proper way to avoid giving improper change to scammers
*Noting any cash out/in not in the DB
+
** Cadet explains purpose of placing bills >$20 under the till
*Where to get change
+
** Cadet demonstrates counting back change
 +
** Noting any cash out/in not in the DB
 +
** Cadet will ask staff or subs for change when needed
  
 
==Credit Card Machine==
 
==Credit Card Machine==
*Running a basic transaction
+
*Cadet demonstrates the following skills:
**Write xaction # on receipt
+
**Running a basic transcaction
 +
**Write transaction # on receipt
 
**Printing Customer Copy
 
**Printing Customer Copy
**Attaching CC receipt to Sales reciept
+
**Attaching CC receipt to Sales receipt
*Voids
+
**voiding a transaction
*Reprints
+
**Reprints
*Wiki for anything else
+
**Cadet demonstrates location [[http://wiki.freegeek.org/index.php/Processing_credit_cards_NEW|of new CC wiki page.]]
  
 
==POS Orientation==
 
==POS Orientation==
Navigating the GUI (mom joke redacted)
+
*Cadet deomnstrates the following skills:
Using the 10-key pad and tab
+
**Navigating the GUI (mom joke redacted)
ctrl+E to turn on description field
+
**Using the 10-key, arrows,tab and enter
Turning the discount on/off
+
**ctrl+E to turn on description field
 +
**Turning the discount on/off
  
 +
==Policy==
 +
* Cadet will explain the following policies:
 
==DB Orientation==
 
==DB Orientation==
 +
* Cadet will demonstrate the following skills
 
Looking up purchase history
 
Looking up purchase history
 
Looking up hours history
 
Looking up hours history
 
Searching for transaction
 
Searching for transaction

Revision as of 11:51, 15 July 2009

The Till Operation Badge

Cash Handling

    • counting new till (morning/till drop)
    • Cadet explains importance of facing bills
    • Cadet shows proper way to avoid giving improper change to scammers
    • Cadet explains purpose of placing bills >$20 under the till
    • Cadet demonstrates counting back change
    • Noting any cash out/in not in the DB
    • Cadet will ask staff or subs for change when needed

Credit Card Machine

  • Cadet demonstrates the following skills:
    • Running a basic transcaction
    • Write transaction # on receipt
    • Printing Customer Copy
    • Attaching CC receipt to Sales receipt
    • voiding a transaction
    • Reprints
    • Cadet demonstrates location [new CC wiki page.]

POS Orientation

  • Cadet deomnstrates the following skills:
    • Navigating the GUI (mom joke redacted)
    • Using the 10-key, arrows,tab and enter
    • ctrl+E to turn on description field
    • Turning the discount on/off

Policy

  • Cadet will explain the following policies:

DB Orientation

  • Cadet will demonstrate the following skills

Looking up purchase history Looking up hours history Searching for transaction