Difference between revisions of "Troubleshooting in Build: Miscellaneous"
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=Miscellaneous Troubleshooting= | =Miscellaneous Troubleshooting= | ||
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!When there is no Internet connection while updating software (i.e. no network connection) | !When there is no Internet connection while updating software (i.e. no network connection) | ||
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| − | + | First, double check that your ethernet cable is securely plugged into both your system and the wall jack. | |
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| + | Next, right-click the ''Network'' icon on the top panel, next to the time and date, and ensure that '''Networking''' is listed as '''Enabled'''. Then left-click the ''Network'' icon and see if an option appears under '''Wired Connections''' (it should say something like <code>auto eth0</code>). If nothing shows up, check the BIOS settings to ensure that the on-board networking feature is enabled (there are several types of BIOS environments, so you may have to do some investigating). If all looks well and you still don't have a connection, try installing a network card. Installing a network card will usually disable the on-board, but reboot and check the BIOS setting to ensure that on-board networking is disabled | ||
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!"I have optical drive issues" | !"I have optical drive issues" | ||
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| − | In most cases, if an optical drive isn't being recognized in a system, or isn't being responsive in some way, the most expedient thing to | + | In most cases, if an optical drive isn't being recognized in a system, or isn't being responsive in some way, the most expedient thing to do is shut down the system, yank out the optical drive, and replace it. If it's a rewritable drive (CD/DVD-RW), mark a small '''X''' in Sharpie on the drive and put it back into its appopriate crate. If it's just a readable drive (CD/DVD-ROM), go ahead and put it in the recycle bin underneath the workbench. If you are still having issues after having replaced the optical drive, then grab a build instructor to look over your connections and help you further troubleshoot the problem. |
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Revision as of 15:37, 27 July 2011
Miscellaneous Troubleshooting
Steps |
Notes and Detailed Instructions |
| When there is no Internet connection while updating software (i.e. no network connection) |
First, double check that your ethernet cable is securely plugged into both your system and the wall jack. Next, right-click the Network icon on the top panel, next to the time and date, and ensure that Networking is listed as Enabled. Then left-click the Network icon and see if an option appears under Wired Connections (it should say something like |
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| "I have optical drive issues" |
In most cases, if an optical drive isn't being recognized in a system, or isn't being responsive in some way, the most expedient thing to do is shut down the system, yank out the optical drive, and replace it. If it's a rewritable drive (CD/DVD-RW), mark a small X in Sharpie on the drive and put it back into its appopriate crate. If it's just a readable drive (CD/DVD-ROM), go ahead and put it in the recycle bin underneath the workbench. If you are still having issues after having replaced the optical drive, then grab a build instructor to look over your connections and help you further troubleshoot the problem. |