Difference between revisions of "Hardware Grants"
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#* Determine if requester is an approved contact by checking email address, publicly-available information or personal contact with organization. | #* Determine if requester is an approved contact by checking email address, publicly-available information or personal contact with organization. | ||
# Determine if we are able to grant out the requested items by using the [[Hardware Grants What We Can Give Out List]]. | # Determine if we are able to grant out the requested items by using the [[Hardware Grants What We Can Give Out List]]. | ||
− | # If request is simple and fulfillable, update Custom Fields inputs including GrantStatus, FG-PDX_Elegibility and | + | # If request is simple and fulfillable, update Custom Fields inputs including GrantStatus, FG-PDX_Elegibility and Needed fields. |
− | #* If you require further information (on the items requested, status of the organization or grant contact), choose " | + | #* If you require further information (on the items requested, status of the organization or grant contact), choose "Requested" in the GrantsStatus field and set the ticket status to Open. |
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# Click "Reply" in the original application and use [[Hardware Grants Responses]] to generate an appropriate response. | # Click "Reply" in the original application and use [[Hardware Grants Responses]] to generate an appropriate response. | ||
− | #* If conversation occurs via email (outside of RT), input any | + | #* If conversation occurs via email (outside of RT), input any relevant details in RT. |
# If items are not readily available please request them using established methods for [[Requesting Items for Hardware Grants]] | # If items are not readily available please request them using established methods for [[Requesting Items for Hardware Grants]] | ||
#* Your RT ticket should be updated when waitlisted items are available. | #* Your RT ticket should be updated when waitlisted items are available. |
Revision as of 10:21, 12 November 2013
Free Geek has a hardware grants program in which we give hardware to community service/change organizations who request it. Our emphasis is on computers, but we are able to grant out many other things as well. Hardware grants is overseen by Public Services.
The Hardware Grants Process (from request to resolution)Please refer to Processing_Hardware_Grants for specific instructions on the new system for Grants. Incoming requests
After clarification and approval
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