Talk:Front Desk

The old "answering the phones" howto on web is so out of date, it should be ignored, so I deleted the link. -- MW

Font Desk Volunteer Services this might not be the right place, but as Forest was shaking off the rain from his morning ride and then went off to find a warm place to dry his things, I thought this would be a nice thing for volunteers.

the logistics are staggering, but I bet there is a way we can help volunteers dry their wet things

ideas?

• Coat room with space heaters? -- Icicle
• Coat space with lots of dry air flow -- matteo

I deleted some "other tasks" that were also under "must-do tasks." Going to continue re-organizing this page once I think I might have a clue as to how it would be neater! -Sophia

I removed the template: shift notes from this page. My figuring: since this area will be staffed by many experienced and inexperienced with the wiki, it should be as non-confusing as possible. When it was a template, it was pretty and stuck out a little more, but after you saved something, it didn't return to the front desk page, which i think might confuse some people. Shawn 15:01, 17 January 2007 (PST)

Elizabeth, did you mean to move the note about NA people out of the box it was in? Selam, I'm not sure I quite get what you are saying about cleaning scheduling. Are you saying we should schedule people for longer than an hour?

Blaine 22:24, 23 February 2007 (PST)

Don't post people phone numbers

This is a public web site. We shouldn't be posting people's personal data on it. So no un-obscurred email or phone numbers. Maybe names are OK. We could set up an RT queue for the front desk if you need to share information like this from shift to shift, or maybe post it notes are better?

RfS

Tours

I agree that scheduling tour guides for tours is a good idea but is the adoption schedule the best place to do so? That might make it too easy for new people who don't really know where everything is to sign up as a guide.

Blaine

good point I would also recomend moving it, perhaps to the wiki some how... Matteo 19:54, 9 February 2007 (PST)

E-Beth pointed out that not everybody who wants to give a tour will for sure know how to use the wiki, so having it in another form is a good idea. I know we should have all schedules online at some point, but until then I think we should move advanced testing off the build schedule and put it, white hole, laptops, mac, musuem, or whatever else people can do after build, to a postbuild schedule, and put tour guides where advanced testing is now. If not as an official schedule, at least a place for people doing those things to sign in.

Blaine

If you get Spanish speakers who want to volunteer

Say something like this in Spanish:

• El primer cosa es "todos los voluntarios necesitan participar en una gira de nuestra facilidad".
• Ofrecemos giras en español cada sábado a las dos de la tarde.
• ¿Puede usted volverse el sábado a las dos?

This means:

• The first thing is "all volunteers need to participate in a tour of our facility".
• We offer tours in Spanish every Saturday at two o'clock in the afternoon.
• Can you come back on Saturday at two?

You also might need to say:

No puedo hablo español.

I can't speak spanish.

and:

No entiendo.

I don't understand.