Difference between revisions of "Talk:Office Coordinator"
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Can you wield mystical powers of organization? Do you possess a certain prowess that causes important documents and administrative work to bow down to your every command? Are you amused by a diversity of people and their needs, even though their actions seem only to make the huge pile of paperwork in front of you grow larger? | Can you wield mystical powers of organization? Do you possess a certain prowess that causes important documents and administrative work to bow down to your every command? Are you amused by a diversity of people and their needs, even though their actions seem only to make the huge pile of paperwork in front of you grow larger? | ||
| − | + | As a Collective level staff member, the Office Coordinator is responsible for integrating the Front Desk and back end administrative duties into the whole of Free Geek and for participating in a collective management structure. Specifically, the Office Coordinator is responsible for overseeing one of the public faces of Free Geek, the Front Desk area, and for coordinating the ever-growing and fluctuating pool of Front Desk volunteers. In addition, the Office Coordinator is responsible for maintaining administrative correspondence, such as insurance, payroll, taxes, employee files, etc. | |
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'''Responsibilities''': | '''Responsibilities''': | ||
| − | '' | + | ''Oversee the Front Desk (including volunteer interns), taking on more of a coordinator role rather than a hands-on role.'' |
| − | |||
* Recruit/supervise/coordinate volunteer Front Desk Interns | * Recruit/supervise/coordinate volunteer Front Desk Interns | ||
* Train incoming NPA's (non-profit apprentices) | * Train incoming NPA's (non-profit apprentices) | ||
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:* Make reminder calls to volunteers for upcoming classes | :* Make reminder calls to volunteers for upcoming classes | ||
:* Print volunteer handouts daily | :* Print volunteer handouts daily | ||
| − | :* Maintain a steady stream of available coffee for | + | :* Maintain a steady stream of available coffee for volunteer |
| − | |||
| − | '' | + | ''Ensure that administrative correspondence is timely, transparent, and well-documented (including insurance, taxes, payroll, etc.)'' |
| − | + | * Work with other staff to complete necessary administrative correspondence, including insurance, taxes, payroll, etc. | |
* Create, document, and maintain timeline for paperwork deadlines | * Create, document, and maintain timeline for paperwork deadlines | ||
* Organize, maintain, and document a centralized filing system and efficient system for document flow | * Organize, maintain, and document a centralized filing system and efficient system for document flow | ||
* Receive and distribute mail | * Receive and distribute mail | ||
| − | '' | + | ''Participate in collective management structure and abide by [[Collective Level Expectations]]'' |
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* Miscellaneous responsibilities as needed, may include working shifts coordinating Adoption and Build Program volunteers and/or bookkeeping and staff scheduling support | * Miscellaneous responsibilities as needed, may include working shifts coordinating Adoption and Build Program volunteers and/or bookkeeping and staff scheduling support | ||
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* Multi-tasker | * Multi-tasker | ||
* Legible handwriting | * Legible handwriting | ||
| − | * Extremely comfortable using computers, possesses the ability/willingness to learn how to use Free Geek | + | * Extremely comfortable using computers, possesses the ability/willingness to learn how to use Free Geek communication tools, including wiki, RT, database, etc. |
* Able to work in an informal, friendly environment with a diverse staff | * Able to work in an informal, friendly environment with a diverse staff | ||
* Work well under stress in an unusual setting, maintaining a positive attitude even in the face of adversity | * Work well under stress in an unusual setting, maintaining a positive attitude even in the face of adversity | ||
| Line 65: | Line 56: | ||
* Payroll and bookkeeping experience | * Payroll and bookkeeping experience | ||
* Previous experience in a collectively-run organization | * Previous experience in a collectively-run organization | ||
| − | * | + | * Fluency in other language(s) |
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Revision as of 11:43, 12 January 2010
Free Geek is a unique work environment. For this reason it is essential that each applicant take a tour of our facility (active volunteers are exempt). Tours are offered Tuesday - Saturday at both 12:00PM and 5PM. Please let the Front Desk staff know for which position you are applying.
Can you wield mystical powers of organization? Do you possess a certain prowess that causes important documents and administrative work to bow down to your every command? Are you amused by a diversity of people and their needs, even though their actions seem only to make the huge pile of paperwork in front of you grow larger?
As a Collective level staff member, the Office Coordinator is responsible for integrating the Front Desk and back end administrative duties into the whole of Free Geek and for participating in a collective management structure. Specifically, the Office Coordinator is responsible for overseeing one of the public faces of Free Geek, the Front Desk area, and for coordinating the ever-growing and fluctuating pool of Front Desk volunteers. In addition, the Office Coordinator is responsible for maintaining administrative correspondence, such as insurance, payroll, taxes, employee files, etc.
Responsibilities:
Oversee the Front Desk (including volunteer interns), taking on more of a coordinator role rather than a hands-on role.
- Recruit/supervise/coordinate volunteer Front Desk Interns
- Train incoming NPA's (non-profit apprentices)
- Coordinate message regarding changes in normal operations, e.g. voice mail outgoing message, appropriate signage, email correspondence to volunteers, etc.
- Work at the Front Desk, including
- Greet visitors, prioritizing lobby visitors appropriately
- Answer a multi-line phone, check & relay messages to appropriate places
- Accept & process monetary donations
- Perform data entry
- Process till at the end of the day
- Schedule volunteer shifts accurately
- Make reminder calls to volunteers for upcoming classes
- Print volunteer handouts daily
- Maintain a steady stream of available coffee for volunteer
Ensure that administrative correspondence is timely, transparent, and well-documented (including insurance, taxes, payroll, etc.)
- Work with other staff to complete necessary administrative correspondence, including insurance, taxes, payroll, etc.
- Create, document, and maintain timeline for paperwork deadlines
- Organize, maintain, and document a centralized filing system and efficient system for document flow
- Receive and distribute mail
Participate in collective management structure and abide by Collective Level Expectations
- Miscellaneous responsibilities as needed, may include working shifts coordinating Adoption and Build Program volunteers and/or bookkeeping and staff scheduling support
Required skills:
- Experience in volunteer coordination/management
- Friendly, outgoing personality
- Patient and courteous with the public
- Likes working with people
- Detail oriented
- Good organizational skills
- Good written and verbal communication skills
- Able to extract info from current staff and put into rational, transparent system that everyone can understand
- Empowered and self-motivated organizer
- Multi-tasker
- Legible handwriting
- Extremely comfortable using computers, possesses the ability/willingness to learn how to use Free Geek communication tools, including wiki, RT, database, etc.
- Able to work in an informal, friendly environment with a diverse staff
- Work well under stress in an unusual setting, maintaining a positive attitude even in the face of adversity
- Ability to work and communicate well in a collectively-run organization
- Ability to work in a consensus decision making process related to staff and policy issues
- Not afraid to ask questions, but able to work on projects almost entirely without supervision
- Able to remain flexible as Free Geek grows and changes
Desired skills:
- Payroll and bookkeeping experience
- Previous experience in a collectively-run organization
- Fluency in other language(s)
Criteria
- friendly but detailed about paperwork/organizing
- knows how to appropriately engage volunteers
- good boundary setter
- can handle helping to define the scope of this job, flexible
- timely (does shit quickly and transparently)